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Send all calls to voicemail except when the caller is in my Contacts folder

The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.
George Moore over 1 year ago in RingCentral Mobile App 0 Under review

Make my status visible to me

I continually forget that I added a custom status like "available on cell only" or even Out of Office. I can't see my status unless I go up to check it. It would be great if that share status messaging was just there like the dot color is.
LK (Lori ) Aggas over 1 year ago in RingCentral Web/Desktop App 4 Under review

Retain prior "Status" text in history after user Changes their Status

If you set your status for your extension, it displays it beside your name in the messages section. If you change your status, all prior messages also show the new status you enter. This doesn't necessarily work well. What your status is -now- sho...
Paul Dobbs about 2 years ago in RingCentral Web/Desktop App 0 Under review

Changing name during call.

It can be fun.
Guest almost 3 years ago in  0 Under review

Customize the time for Auto-answer

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...
Guest about 2 years ago in RingCentral Phone 1 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo about 2 years ago in RingCentral Admin Portal 0 Under review

Universal Search in Admin Portal

It would be helpful to have a universal search in the Admin Portal for phone numbers and extensions telling us where any number is assigned (ring groups, call queues, IVR key presses, users, phones, etc.). In many cases, finding where things are a...
Arron Meyer-Razon over 1 year ago in RingCentral Admin Portal 0 Under review

Salesforce plugin - please update the product so that it supports dependent drop down lists

Currently we are using the Salesforce plugin only. Not supporting dependent drop down lists means we have been unable to add all of our required fields into the RC component in Salesforce; this results in the user needing to access the Salesforce ...
Paul Fletcher about 2 years ago in RingCentral Integrations 1 Under review

Flipping call from Desk phone to Mobile Phone

Add the ability to flip a call that originates on Desk phone to the RC app on my mobile device so we can continue the call if we need to leave the office. Support advises that currently flip is one-way, from Mobile to Desk phone, but doesn't work ...
Rob Marino 8 months ago in Hardware 0 Under review

Add ability to change color of links in RC phone app.

When using the dark theme in the RC phone app, links in some text messages are hard to read in the standard blue/purple link color. Having the ability to change the color to something that is easier for the user to read would be nice.
David-Jay Yamaguchi 8 months ago in RingCentral Phone 0 Under review