Skip to Main Content

All ideas

Showing 308

add a "ding" for text

When we use the text feature to text each other in the office, there is no audio "ding" notifying a user that they have a text. This makes the feature untimely as a result because the person receiving the message often doesn't notice it.
Heidi Holle-Wiliams over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Feature Request: Mute Glip Notification for Teams Messages

Currently, there is a way to turn off notifications for certain Teams on Glip (RC Unified app). However, even though the notifications are turned off, the Team messages are still showing up. As a result, there should be a way to mute Team messages...
Hannah Tieu over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Enable Voicemail feature inside of Hubspot

We want to have the ability to merge the voicemail box with Hubspot so that they can check the voicemail message directly from Hubspot.
Guest over 2 years ago in RingCentral Integrations 1 Already exists

Drag and Drop

Please add a drag and drop box so I do not have to spend 5 minutes looking for the file I just created when I have it open already.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Automatically change status when busy in outlook

Ability for the status to change to DND or Busy when your linked calendar shows busy.
Zoe Ratchford over 2 years ago in RingCentral Phone 1 Already exists

Get rid of entry and exit sounds in desktop app for RingCentral Meetings

There needs to be an option to toggle off the "ding-dong" and exiting sounds for each attendee of a meeting in RingCentral Meetings for the desktop app. It is wildly annoying as the leader of a meeting to be bombarded by those sounds over and over...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Custom Dashboards with user reporting

It would be great to have custom dashboards so that we can have a User Group manager see analytics of just the users within his group
Guest over 2 years ago in RingCentral Analytics 1 Already exists

Group SMS for 50 or more recipients.

SMS text messaging is a huge part of our business. Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.
Guest over 2 years ago in RingCentral Web/Desktop App 5 Already exists

receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales over 2 years ago in RingCentral Web/Desktop App 2 Already exists

Audible notification when the queue reaches a certain threshold

I would like to hear a ring, buzz or some other sound when our queue reaches a certain number so that I can be alerted if I am not actively looking at my dashboard; when I am working on a task or looking at another screen.
Guest over 2 years ago in RingCentral Contact Center 1 Already exists