Skip to Main Content

All ideas

Showing 4309

Android Auto Answer Calls

I need to be able to at least answers calls using Android Auto. Currently, it just rings to my phone and I'm not able to grab my phone and answer it while driving.
Guest about 2 years ago in RingCentral Mobile App 0 Under review

Warm Transfer to CCRN's

Yes, we can blind transfer to CCRN's, but not being able to transfer calls to our call centers is extremely inconveient.
Anthony Cherry about 2 years ago in RingCentral Phone 1 Under review

Delete Call Queue Member Confirmation

No description provided
Guest over 2 years ago in RingCentral Phone 1 Under review

Update the Site's Business hours to have the same options as Closed hours.

Not all businesses route straight to an IVR menu. Most actually route to a call queue which is currently not an option.
Rachel Brefo-Burroughs 8 months ago in RingCentral Admin Portal 0 Under review

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas 8 months ago in RingCentral Web/Desktop App 0 Under review

Display My Caller ID while on a call

In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversati...
Rachel Strand 8 months ago in RingCentral Web/Desktop App 0 Under review

Update IVR Greetings By Dialing In

We have several departments that need to update their IVR Greetings regularly, and having them have to record the greeting then submit a case is time consuming. It would be beneficial if the IVR Menus would have a PIN that the appropriate users ca...
Amanda Nemeth 8 months ago in RingCentral Phone 0 Under review

Ability to send voicemail notification to Glip team using team email address

We would like to have email notifications from call queue voice mail go to specific teams created in Glip. We have set this up, but the email does not post to the Glip team. It appears to be a mail handling issue. Please fix this.
Dole McVeigh about 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 0 Under review

Rename/Re-save Video Conference Recordings

Ability to rename a saved recording. Currently, the Title of the meeting when it is scheduled is the title of the recording. Need the ability to rename the recording becusae often a meeting will cover multiple topics, including unplanned topics, a...
Guest about 2 years ago in RingCentral Video 0 Under review

Warn before closing RingCentral Desktop app

As a company we want the RC app open on everyone's desktop to allow for chat and collaboration. People that like to use one app at a time and close it (often full-screen app users) may accidentally close the app and disconnect themselves from RC. ...
Mitch Turner over 1 year ago in RingCentral Web/Desktop App 0 Under review