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We would like to partition the corporate directory by site

We want to have the ability to limit what shows up in the corporate directory to the site the employee is working out of. Meaning, if the account has 3000 users on it and I work at a site with 50 users I should only be able to locate those 50 user...
Vivian Mitchell about 2 years ago in RingCentral Admin Portal 0 Under review

Disable Call Logs Delete for ALL users/managers/everyone.

For a business environment, there should be an option for ALL inbound/outbound calls to be logged and a SUPER ADMIN should be able to stop a manager from deleting call logs.
Harry Lui 9 months ago in Developer Platform and APIs 0 Under review

Assign caller ID for an extension without restrictions

Go to and see if you can license some of their patents. I should be able to assign an extension any Caller ID for which I have ownership to. I was able to do this in the 3CX product prior to moving to RingCentral.
Daniel Cayea 9 months ago in RingCentral Phone 0 Under review

An option to conference a call without placing it on hold then add a new call.

To have the option to conference a call then dial the number and hit conference again to merge instead of placing current call on hold, add new call, then transfer.
Lynce Andres 9 months ago in RingCentral Web/Desktop App 0 Under review

Some snappy features missing

The desktop app does not have a easy way to delete all the records. Or often referred to as a delete all command. Another great feature it's lacking the ability to leave notes on numbers a lot less difficult than it already is. This would be reall...
Cypress Devil 9 months ago in RingCentral Web/Desktop App 1 Under review

Have RCV recognize busy/not busy from Calendar integration so non-meeting appointments don't show

When calendar is integrated, RCV is listing all "appointments" even though they are not video/meeting related and showing Status as Busy. Would like to have a way to filter Non meeting calendar entries so that only true meeting are showing.
Tammie Phillips about 2 years ago in RingCentral Video 0 Under review

CallerID Name in UK

It would be useful to have CallerID name to be available in UK as well like in the US. As a business we want to make sure that out customer's are aware that we are calling them since they will see the Name of our business when we call them.
James Ronald almost 3 years ago in RingCentral Phone 0 Under review

Auto Answer feature in Chrome Extension/Play Store version of Ringcentral

In the Windows desktop version of Ringcentral Phone app there is a feature to Auto Answer a call within a set amount of time (5, 10, 15 , etc, secs) We are moving our workforce towards using Chromebooks instead of a standard Windows desktop and th...
Guest almost 3 years ago in RingCentral Phone 1 Under review

Dial in number for US and CA number display in RCV invitation

If the account is Canada (or US ) and schedules a meeting in RCV, I want to display CA and US numbers on my invitation for dial-in, like in RCM feature. Currently showing CA number only since my account is Canada.
Guest about 2 years ago in RingCentral Video 1 Under review

Conversations with terminated employees need to remain available to view and/or convert to team

When colleagues leave the company, any direct messages with them and/or with other people disappears from the left panel in the desktop app. The only way to find it is to search for a keyword in the conversation and then open that conversation fro...
Genevieve Riverin about 2 years ago in RingCentral Web/Desktop App 0 Under review