Skip to Main Content

All ideas

Showing 3719

Allow Admin to view videos sent from Link

After receiving an email that recording is ready for viewing, when that email is forwarded the admin does not have the ability to view the video unless they log in from admin panel. Should authorize since it prompts us to log in with those same cr...
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Add Pickup feature key and Notification to Ring Central App

Please add this to the app as we have migrated away from desk phones to use app features more easily.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call Park Audio

I am looking to see if we have the ability to upload or have an audio file for when a caller is on park like the audio files we have uploaded for when a caller is on hold. Thanks.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Ability to have an emergency 24/7 call queue which can override specified users available hours.

I would be able to have my IVR setup for afterhours extension to call a emergency call queue, and allow a "unavailable" extension to receive a "high priority" call 24/7. Would also allow me to rotate out support users for on-call afterhours calls.
Guest over 1 year ago in RingCentral Phone 0 Under review

Record Break Out Sessions

Currently, ring central meetings isn't able to record break out sessions within a meeting; regular main meetings are recordable, but once break out sessions are initiated, there is no way to record the individual sessions.
Guest over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Disable beeping sound for incoming call on Engage Voice

Disable to beeping sound for incoming call
Reception 1 over 1 year ago in RingCentral Engage Voice 0 Under review

Add un-delete function

Currently when you delete something it is gone for good. Recently our receptionists deleted messages on her deskphone and faxes that had not been routed to people yet were deleted. Un-delete in this case would have helped even if it was only acces...
Steve Weiler 10 months ago in RingCentral Admin Portal 0 Under review

RingCentral Windows Store version

Ease of role out and management
Will Burton 10 months ago in RingCentral Phone 0 Under review

Enable Queue Members to delete messages

Currently, queue members can only hear voicemails through the use of an E-mail attachment if they have e-mail notices turned on. They cannot delete any queue voicemails. The messages will pile up until it hits the max of 200 in the box. The only w...
Paul Dobbs over 1 year ago in RingCentral Phone 0 Under review

Allow RingCentral App to Receive Intercom Calls

Useful for easier communication with remote users
Guest over 1 year ago in RingCentral Mobile App 0 Under review