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Reusable meeting link share

It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meetin...
Will Hughes 8 months ago in Developer Platform and APIs 0 Under review

Add support for filtering calendar to only meetings I'm hosting.

The new RingCentral Video does not support filtering Meetings to only those I'm hosting. The RingCentral Meetings does support this. This makes finding my meetings simple and should be available with RingCentral Video.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

enhancement on the robocall mitigation feature

Robocall mitigation feature should have the capability of identifying robocalls as they come in, and should block it from going through to the customer's phone system.
Radney Porcioncula almost 2 years ago in RingCentral Phone 0 Under review

Keep on Top

The ability to right-click at the top of a meeting window and choose "Keep on Top" from a context menu. Similar to how Zoom operates.
Guest almost 2 years ago in RingCentral Video 0 Under review

Follow Up Boss Integration

Follow Up Boss is an all in one CRM used by real estate agents and mortgage brokers alike. it would be a perfect combo as FUB does not have the features RC has and vice versa
Guest almost 2 years ago in RingCentral Integrations 1 Under review

Quality planner - add custom fields for headers

Adding custom fields for headers would significantly speed up the evaluation process. In our case, for example, we want to bring in business data - we have Ticket ID number from Zendesk.
Michelle Sterzovsky 8 months ago in RingCentral Contact Center 0 Under review

Disable automatic playing of call recordings when clicking on the interaction

When a popup with the interaction recording open, from "Interactions", it automatically starts playing. When evaluating calls, evaluators need to quickly press pause. Default when opening the popup should be to have to press play to listen to the ...
Michelle Sterzovsky 8 months ago in RingCentral Contact Center 0 Under review

Call titles

When making a call the user selects from a list of call types (Sales, Cases, Review etc) that are created by the end user in settings. Add a filter to the Analytics reporting titled "Call Type" so we can filter the results by a particular type of ...
Guest 8 months ago in RingCentral Analytics 0 Under review

Visibility into pending changes on the Cloud PBX

Currently, if changes are pending on the Cloud PBX - we have no indication of what the pending changes are. We can initiate a sync and review the logs after a sync has completed to see what was done; however, sometimes changes made on the backend ...
Thomas Howell over 1 year ago in RingCentral Admin Portal 0 Under review

Increase the number of Softphones per user

As a remote user, I would like to be able to use my home computer. I am running into a message on the Ring Central Phone app that tells me that I have exceeded the number of instances. It would be good to increase the number of softphones that a u...
Rick Salas over 1 year ago in RingCentral Phone 0 Under review