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receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales about 3 years ago in RingCentral Web/Desktop App 2 Already exists

Audible notification when the queue reaches a certain threshold

I would like to hear a ring, buzz or some other sound when our queue reaches a certain number so that I can be alerted if I am not actively looking at my dashboard; when I am working on a task or looking at another screen.
Guest about 3 years ago in RingCentral Contact Center 1 Already exists

All Day Calendar Events - Show on Last Day

All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, ...
Kevin Seymour about 3 years ago in RingCentral Web/Desktop App 1 Already exists

Data Retention

Increase days for data retention
Guest about 3 years ago in RingCentral Web/Desktop App 3 Already exists

have an available list of people that attended / registered on a webinar session

for easy tracking purposes. have an available list of people that attended / registered on a webinar session
Guest about 3 years ago in RingCentral Meetings & Webinar 1 Already exists

Track version and type of RingCentral app

In analytics, the ability to track the versions of the apps being uses, as well as the type (i.e. RC Phone, Meetings, RC apps). This will help with troubleshooting.
Guest about 3 years ago in RingCentral Analytics 1 Already exists

display the incoming caller ID display on the Ring Central App.

That way I can see the name of the person calling.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists

Ability to score a call without a call

I have a team that deals with emails and some times calls outside of InContact. I would like a way to manually create a "ghost call" or "interaction" and attach a scorecard to that and score it. Be able to assign that "ghost interaction" to a spec...
Paul Czaykowski about 3 years ago in RingCentral Contact Center 2 Already exists

Allow all calls to be forwarded to a mobile phone/voicemail box

I would like to have the ability to have all calls forwarded to my personal mobile phone and voicemail so that I don't have to go through the RingCentral app to access voicemails.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists

Add hotkeys to the new RC app to take incoming calls.

Add hotkeys to the new RC app to take incoming calls. this is useful and convenient for the users who are doing multi tasking.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Already exists