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Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Enable SMS for New Zealand numbers

Hi, It would be helpful if we have the ability to enable SMS feature for New Zealand numbers. It will be a big help if users can communicate thru SMS with their clients in New Zealand using their New Zealand number as SMS ID.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Pixel Book computer (Google)

For the pixel book computer, I downloaded RingCentral meetings app for my company. For my meetings on Ring Central, I need to share my screen with my clients. Initially, I was able to share, but poorly. Now, when I click on share, my clients are n...
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Phone call satisfaction feedback/survey

How to setup a feedback/survey for our RingCentral calls? For example, when the call is ended, the customer can press 1 or 2 to express satisfaction or not satisfaction.
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Add local call-in number for India on audio calls

RingCentral provides local dial-in numbers for virtually every major country except India. It's very helpful.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Future consideration

Addition to Dynamic Address Book

Agent's utilizing MAX agent address book would like to provide the DID / digital line number for external callers ahead of transferring to the employee.
Omar Hurtado de Mendoza about 2 years ago in RingCentral Contact Center 0 Future consideration

Caller ID name should be visible for Toll Free

Our Caller ID shows up as different for each phone in our office
Guest about 2 years ago in RingCentral Phone 1 Future consideration

Phasing phone application work around

Ideas: One Glip app with both the individual intraoffice extention and the shared extension. My concern is that using the same Glip app for both the shared ext and individual ext would be ineffecting and very inconvenient). Secretaries are require...
Guest about 2 years ago in RingCentral Phone 0 Future consideration

Admins : Approve or Deny message being sent to mass notify teams on Glip

We can create rules regarding Distribution Lists for Exchange that requires approval before mass emails are sent, I would like to have this same feature applied to Glip as our company has a team account that includes all users.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Expand Dynamics 365 integration to navigate to more records

We use Dynamics 365 and are looking to implement the RingCentral for Dynamics 365. Current functionality has the pop screen identify matching contacts, accounts or leads. It can then save a log file as an activity under the selected record. Here a...
Edward Huels about 2 years ago in RingCentral Integrations 1 Future consideration