All ideas

Setup custom answering rule, and assign them to extensions at once

Having your business registered on a CNAM database increases the answer rate of calls substantially and is being offered by many competitors in the UK market. This needs to be added ASAP or you'll lose clients to other services

One-Click Settings Reset Ability to Erase or Reset:- All Recorded Greetings(greeting, voicemails, connecting, etc.)- All Voicemails - All Message / Text / Fax- Reset to pre-defined default PIN, password and security question The one-click reset bu...

Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that ...

Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example. RingCentral Meetings standalone worked well before. The new app will access t...

I was told by support that call duration that are less then 60 seconds are not recorded. This minimum should be removed as all calls should be recorded when call recording feature is turned on. There can definitely be calls that have duration that...

choose which users/extensions will be archived verses all of them

When using the old RC Meeting application, you could minimize it to a mini mode window. If on a computer with only one screen, you could type in notes on one screen, and still be able to mute and unmute yourself on the mini allways-on-top RC Meeti...

It would be super helpful to be able to get reporting on common area phones in RingCentral Analytics.

There is not a way to identify all email addresses that are listed in RingCentral to receive notifications for message only mailboxes. We have a need to determine if any terminating employee is listed in the notification field to receive notificat...