All ideas

Please enable the ability to user Intercom feature from Mitel 6940 model phones

As of the moment, the feature you are referring to is not yet available for report for viewing # of times a queue number was used. Actually, this is a great idea to submit a Feature Request to our Product Enhancement Team to make a consideration a...

Please add a column on a report and allowing the user access to information they have access to at the Queue level. Why not the user level as well so we can see all the itemized calls and their handle time. We need this to track productivity for o...

Option for the RingCentral App to not ring for MS Teams calls. Hope there would be an option for the RingCentral App to not ring for MS Teams calls aside from signing out to the App.

I already have Windows PCs in my conference rooms capable of running RingCentral Video. Why should I have to purchase Mac Minis or Poly devices when I already have capable hardware? At the very least, set up an RCV Rooms web app that I can put in ...

The latest version of RC does no longer allows conversation streams to be viewed in ascending or descending order. This feature needs to be added back in with the next app update.

Hi, Currently SLO is not supported by RingCentral, as per the article below. https://support.ringcentral.com/article/6748.html We would like to formally request that SLO is implemented to mitigate the risk of unauthorised account usage. We have ha...

This can be useful so that I can prevent unwanted text messages but still be able to see the sender

Teams requires only 3 network rules to completely control all aspects of Teams Voice and Audio traffic. RingCentral requires 18 service entries and 44 separate CIDR block entries. This is very Frankenstein, please consider consolidating your servi...

I would love to have the ability to transfer my Ring Central texts to my phone when I'm out of the office