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add a member to multiple call queue at once

add a member to multiple call queue at once
my call queue 11 months ago in RingCentral Admin Portal 0 Under review

Hold music on User's end.

User and caller will going to hear a hold music during the hold time.
Kennan Jeb Salanio 11 months ago in RingCentral Mobile App 0 Under review

Shortcut for 'Do Not Disturb'

Ring have short cuts so you can use your keyboard do actions but could they create a short cut to put you on ‘Do Not Disturb’. So instead of having to click on the circle > available > Do not disturb. It could be CTRL | D for do not disturb ...
Carren Booth 11 months ago in RingCentral Phone 0 Under review

Make reports shared with all super admins

Feature request to make reports shared with all super admins
Micheela Ellson almost 2 years ago in RingCentral Admin Portal 1 Under review

Dropped Call Reason

I would love to see a Dropped Call / Contact End Reason Report so if patients or customers complain of a disconnected call we can find out what happened.
Phonehub 1 - Potaia over 2 years ago in RingCentral Analytics 0 Under review

Control Bandwidth Utilization with RCV

Understand how bandwidth utiliization is being driven - For RCV, is there anything to control bandwidth utilization for video streams?
Rona Orenstein over 2 years ago in RingCentral Video 0 Under review

Add iOS ignore call and send SMS option

When receiving a call via the mobile app a user only has the option of choosing decline or accept. Mobile phone users are used to having the option to send a SMS when you can't answer a call. Having the same function in RingCentral mobile would be...
Craig Miceli over 2 years ago in RingCentral Mobile App 0 Under review

need to download chat log on rc meetings even if the meeting is not recorded

need to download chat log on rc meetings even if the meeting is not recorded
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Include Playing of Call Recordings in the Audit Trail

We need to be able to see what call recordings are being played, by whom, and the date and time they were played. This is so we can tell if anyone is browsing through call recordings in an inappropriate manner. It would be useful to have these det...
Rob Frood over 2 years ago in RingCentral Admin Portal 0 Under review

Allow 911 Alert Recipients to Listen to 911 Call

When a 911 call is placed, all 911 alert recipients should be part of a queue to be able to pick up and listen to the call in real time. This will allow internal emergency teams to be fully aware of all aspects of the emergency, without wasting pr...
Alex Janes over 2 years ago in RingCentral Admin Portal 1 Under review