All ideas

My French client would like to dial 4 digits with the area code : For example, he wants to call 3436, he will dial +33 3436. Or adding this number to an extension within the account, and allow the call with this extension.

We should offer a SIP integration to Parlance as a bill on behalf of service. https://www.parlancecorp.com/parlance-is-a-nuance-speechattendant-replacement/

I'd like to know if there is a link I can access directly to easily find the contact history of a client. This would be a huge support for our workflow.For example: app.ringcentral.com/contact/8183368339 would ideally show the texting history, cal...

Please enable the ability to user Intercom feature from Mitel 6940 model phones

As of the moment, the feature you are referring to is not yet available for report for viewing # of times a queue number was used. Actually, this is a great idea to submit a Feature Request to our Product Enhancement Team to make a consideration a...

Hi, Currently SLO is not supported by RingCentral, as per the article below. https://support.ringcentral.com/article/6748.html We would like to formally request that SLO is implemented to mitigate the risk of unauthorised account usage. We have ha...

The RingCentral Phone app will allow login via a message-only extension, but there is no functionality there. Being able to send faxes would be incredibly useful. Especially if your only option to send a fax is using the print driver (only availab...

We need to a few more fields in profiles. We need a fax fields and a emp id field. to have custom fields would be amazing.!! I could get rid of the of our Master company list (spreadsheet) if we four more fields! I am sure this would benefit other...

When using the RC outlook plugin and receiving texts (messages) it is not possible to delete the texts via the RC outlook addon. Although, opening the RC phone app and deleting the texts (messages) works… but only sort of. After deleting the texts...

When we assign users to a number there are fields for Job Title and department. We have been filling this out when setting up new users but have realised that this is causing data duplication. Is there a way we can get these fields pulled from the...