All ideas

This would be useful to single out the users with issues and narrow it down to what is causing the issues. This would allow records to be kept by admins so that causes for moderate to poor call quality can be monitored for each users having issues...

Similar to Entcom-I-69 I believe, but we have a workflow need for staff using the web interface to check a queue voicemail box to be able to then forward the message to a phone extension, not an email.

It is more efficient to block and delete a phone number with one click, instead of one click to block, then one click to delete.

Right now I have to type in each team members name in the quailty of service screen to see their date. It would be nice to see them all in bulk. Need a more efficent way to do this is we can gauge our team internet speeds in bulk. We have 60 users...

This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.

For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have M...

When a company like ours takes thousands of calls a day and use the park lines until an agent is available to talk, it would allow for customers to speak to someone instead of hearing hold music until the agent is available.

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.

Like emails we can snooze to receive an alert to follow up and contact.

This feature would be useful when you have many windows open. This would keep the application in the most prominent position.