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Integration with Dynamics Business Central as a CRM tool

Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.
Guest about 1 year ago in RingCentral Integrations 1 Under review

Forward recorded message to phone # I specify without having the employees person VM greeting

Allows for the business to have one standard VM
Guest about 1 year ago in RingCentral Admin Portal 1 Under review

rc app mobile keypad sounds

please add a feature to disable the keypad sounds on RC app mobile for Android and IOS
John Ramirez about 1 year ago in RingCentral Mobile App 0 Under review

Outbound call from deskphone when double-click number in call history on desktop app

Currently, if you double-click a phone number in the call history on the desktop app it initiates the call via the computer. Looking for method where it will initiate the call on the desktop phone instead. Need to use desktop phone for the call an...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Option to block calls from Google Adworks

Subscribers that have relationship with Google or a third-party using Google for advertising purposes been having call forwarding issue. Subscribers need to reach back to their advertising vendor or Google directly to disable call forwarding rule.
Wilhelmina Regal about 1 year ago in RingCentral Admin Portal 0 Under review

Point top-level Site extension to call queue or extension instead of IVR (without Custom Answering Rule)

Currently the top level Site extensions are located under the Auto-Receptionist menu, and the only option for business hours is to select an IVR (after hours allows an extension). Really these Site objects should be moved outside of Auto-Reception...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Airpods not working on the desktop rc app

the desktop rc app is not supporting the airpods but before it works with the old app
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Display voicemail last accessed date on portal

The majority of our users use deskphones. To help ensure that all voicemails are attended to in a timely manner it would be helpful if on the RC Portal next to the Msg column if there was a date/time stamp indicating the last time the mailbox was ...
Susan Pieroni about 1 year ago in RingCentral Admin Portal 0 Under review

set retention period for RC App team messages by team

Different types of team require different retention periods - for example we have project teams where the retention period will vary by project life and more social teams where we only need a short period. At the moment, all periods have to be set...
Christine Shepherdson about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to track who disabled an account in the RC app using the audit trail

If an admin disables an account we don't know who? Especially in very large accounts?
Don Marshall about 1 year ago in RingCentral Web/Desktop App 0 Under review