Skip to Main Content

All ideas

Showing 3708

Missed call notifications for IVR menus

We have an IVR menu for after hours and find that many callers will not use the IVR and will hang up during the IVR messages. We would like to have missed call notifications so we can be proactive and call back those missed calls.
Jason Hughes 11 months ago in RingCentral Admin Portal 0 Under review

prompt to put pin before dialing out

prompt to put pin before dialing out
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Include Site Numbers in Company Directory - multisite setup

We have DIDs assigned as site numbers, and these represent the main line number for the given site/branch. Users within our company would like to be able to easily look up a branch and call the main line number. I would be happy enough if I could ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Report of users with RC app or Desktop app

A report that an Admin can run to see how many users have installed the RC or the Desktop app
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Smarter Meeting Reminders

I have users that report that when they are already in a meeting or call, the RC app will still pop up a reminder that they need to join the meeting - which they are already in. RC should already know they are in a meeting.
Brandon Patton 11 months ago in RingCentral Web/Desktop App 0 Under review

New Message Notification Color

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.
Bill Love 11 months ago in RingCentral Web/Desktop App 0 Under review

Please Retain Status Updates on your Service Status Page

When I have to explain to management why there was a Ring Central outage or issue, it's helpful to refer to the status updates on your service status page. When you engineers post a "resolved" update, then remove all the statuses for the issue 5 m...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

Answering multiple calls in the new ring central app

Developers please try to solve the problem as it is not possible to answer multiple phone calls in the new Ring central app, however it is possible to do so in the old phone app, For example if we log into the old phone app the one with the phone ...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Connectwise Integration for Avaya Cloud Office

Integration for Connectwise Manage for click to dial via Avaya Cloud Office
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Native ActiveCampaign integration

I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.
Guest almost 2 years ago in RingCentral Integrations 0 Under review