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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

Showing 311

Real-time analytics, or at least faster updates

We would like real-time updates to analytics, or at least faster updates like every 5-10 minutes. We need to see when we have missed/abandoned calls so we can return them faster.
Oak Norton about 3 years ago in RingCentral Analytics 1 Already exists

Be able to change holiday hours on select number of extensions

Some extensions in my company react the same way during business or after hours. Others, need specific after hour instructions. When a holiday hits, not only do I have to add holiday hours to the auto attendant, I have to do this for each extensio...
Guest about 3 years ago in RingCentral Phone 0 Already exists

download all the call recordings automatically

Is it possible for me to download all the call recordings automatically?
Guest about 3 years ago in RingCentral Web/Desktop App 2 Already exists

Mute Call Recording notification

Can we add a feature that allows you to turn off the Call Recording notification.
Guest about 3 years ago in RingCentral Phone 2 Already exists

Better to add Start/Join button

Like many other apps, I dont see Start/Join button to directly jump into the meeting rather copying and pasting in browser and then it will redirect to ringcentral meeting app for your meeting. And I dont see all schedule meetings wherever I'm inc...
Guest about 3 years ago in RingCentral Meetings & Webinar 1 Already exists

Add Vacation option

Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
Guest about 3 years ago in RingCentral Phone 1 Already exists

Fix RingCentral Video camera sending video for Pixel phones when using the RingCentral app

For RingCentral Video calls using the RingCentral app on a Google Pixel phone, the Camera video sent by Pixel phone is scrambled when seen by other participants. Receiving camera video or screen share video on Pixel phones is fine, but when sendin...
Richard Simpson about 3 years ago in RingCentral Video 3 Already exists

Company Wide Call/SMS/Fax blocking

Please create a feature in the admin portal to block specific numbers from calling all company and user phone numbers, along with SMS/Fax. Currently having to do so user by user is extremely time consuming and put our company at risk when scammers...
Guest about 3 years ago in RingCentral Admin Portal 8 Already exists

SLA - How to we set new threshold

How are the SLA calculated - can we set our preferences.
Linda Cote about 3 years ago in RingCentral Analytics 1 Already exists

make the analytic report of inbound/outbound report live no delay time

make the analytic report of inbound/outbound report live no delay time
Guest about 3 years ago in RingCentral Analytics 1 Already exists