Skip to Main Content

All ideas

Showing 3708

Requesting RingCentral App to not default to meeting info when using Microsoft outlook

If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad ...
Rachelle Banks almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Organize Tasks by Due TIME

In the previous version of Glip/RingCentral App, when you would view all of the tasks, it would organize them by the due time (if there was a due time) and show the due time clearly. This does not happen in the new app. It's caused lots of late ap...
Benjamin Pina 11 months ago in RingCentral Web/Desktop App 0 Under review

Enable P2P video between Polycom VVX and CCX series phones

My company has about 2,500 Polycom VVX 601 phones, all equipped with a Polycom video camera for P2P video calls. Polycom is no longer making the VVX series phones, so we're unable to get new phones for new employees, or replacements for broken pho...
Guy Griffin 11 months ago in Hardware 0 Under review

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host)

Person who can "schedule on behalf of" should also have the ability to share the recorded video (in addition to the host). Our Executive Assistants can all create meeting on behalf of their Dept Head; and they can record the video; but they cannot...
Tammie Phillips 11 months ago in RingCentral Video 0 Under review

Forward voicemail to email size or time threshold

Hello RC, thanks for offering this platform. I would like to suggest a 'threshold' for the voicemail-to-email fowarding feature, so that short messages with no actual voicemail are not fowarded. We receive emails when callers do not leave a voicem...
Andrew Hollis 11 months ago in RingCentral Admin Portal 0 Under review

Paging system to ring when phone rings either 24/7 or after hours

We have an Employee line that can't be heard unless near the phone This line rings a single phone that often goes unnoticed by our day shift crew and our night shift crew due to loud machinery or not being near the phone. We would like to be able ...
Randy George 11 months ago in RingCentral Phone 0 Under review

Company name in App should reflect site name

We have multiple sites under our account and would like the users to see their site/branches' name in the RingCentral app. Right now, if you edit the company name under the app, it changes it for everyone on the account.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Please add Hearsay

This is a messaging app that I use to send SMS text. I would like to link it to my desktop app and text through Ring Central and then connect through Hearsay.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

Customer wants ringcentral to show their Caller ID Name or Number as the caller id once they call their client;s cell number because not all of their client has a landline.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Reminder Email for Unread SMS/Voicemail /Fax

It would be great if we get reminder email for any unread SMS/Voicemail/FAX for more than 2-3 days old ?
Amit Trivedi almost 2 years ago in RingCentral Web/Desktop App 0 Under review