All ideas

we currently have Ring Central Desktop app and some associates have the RingCentral App integrated with Microsoft outlook. Wondering if while using the Outlook interface if we can direct message other associates, as we can with the Desktop interface.

Yealink has a great dual connect headset (WH63) that can flip between deskphone and softphone/computer. https://www.yealink.com/product/headset-wh63 Unfortunately, it is not compatible with Ring Central because Ring Central's firmware for the Yeal...

We are looking to be able to retain chat logs of Employees. When we disable an account to cut off access to an employee who was terminated and re-enable it, the chat is cleared.

We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.

Now that Glip offers personal folders, I want to be able to set, on a per folder basis, whether I see all channels or only unreads or only unread @ mentions. For instance, in my favorites, I want to see all the Glip teams all the time, but maybe u...

Can we create a separate Dial by name directory for each site. We have 2 sites, and we don't want the caller to dial the extension of the other site.

After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax ...

I am a direction follower to a fault and for functionality for new people to RingCentral I feel it is important that the directions for the Support page should be 100% correct.

External users should be able to unsubscribe from receiving RC SMS text from any company users and once they do unsubscribe, RC system should be up to date . So if anyone try again to send text/SMS to that person, that should get rejected automati...

Now that you've added MMS capability to Zapier, also add the ability to text to more than one person. I often have the need to text two people at once; for instance an individual and their manager.