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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

All ideas

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need ability to add default note to all fax covers

need ability to add default note to all fax covers. for government offices this will save time when cover note is default for security purposes and HIPPA compliancy
Information Technology 11 months ago in RingCentral Phone 0 Under review

List of users who access of ringcentral in mobile phone.

It is useful in the sense when a user is accessing his/her account in desktop/laptop, an IT person or Manager is aware about that. but in some cases users take access in mobile and use it for any unknown purpose.A user can take access by resetting...
Rajveer Damami 11 months ago in RingCentral Admin Portal 0 Under review

Send contact cards to android and iphone

You know how everyone business getting hit with spam likely? One way to avoid this is to get your prospect to add your contact to their phone. You can do this via SMS by sending a contact card. You can send them to android but not to iphone. We ne...
Lee LeBaigue 11 months ago in RingCentral Phone 0 Under review

RingGroups

RingGroups can be highly disruptive to call flows if not managed. It would be highly advantageous to be able to enable or disable this feature from the Admin portal as the Super Admin. Allowing any user to enable forwarding or to manipulate their ...
Ken L 11 months ago in RingCentral Admin Portal 0 Under review

Enable App to return missed calls from number called

Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to rec...
Dee Dickerson 11 months ago in RingCentral Mobile App 0 Under review

Please bring back in-video duration time

It is extremely important to our group to be able to see the duration of video calls, but it seems to have gone away with RingCentral Meetings. Please consider bringing it back.
Crystal Ramos almost 2 years ago in RingCentral Video 0 Under review

Customize the time for Auto-answer

We take a high volume of in-bound calls and would like to utilize auto answer but there are preselected choices of 0s (too fast, phone doesnt ring), 5 seconds, 10 sec, etc. 5s isnt fast enough as the phone will ring 1-2 times before auto answers g...
Guest almost 3 years ago in RingCentral Phone 1 Under review

Tagging White listed numbers

Is it possible to tag incoming calls with a warning?Within our spam filtering our company messaging (outlook/exchange) it is possible to tag an email that is coming from an external sender, not from someone inside the company. Would it be possible...
Mike Dickson 11 months ago in RingCentral Phone 0 Under review

Evaluate Logitech H540 as an approved headset for Engage

Hello, Please evaluate (and hopefully approve) the Logitech H540 headset as an approved headset for Engage. This is a cost effective headset selection for high turnover agent populations. Thank you!
Selena Lewis 11 months ago in RingCentral Engage Voice 0 Under review

Digital line as Outbound caller id

Currently, main line is being a default as outbound caller ID of newly created extension. It would be best if there will be an option in creating an extension to choose which caller ID to reflect.
Jessa Remo almost 3 years ago in RingCentral Admin Portal 0 Under review