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Call Screening on RC Unified App

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.
Hannah Tieu almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Messaging Chat to the foreground

It would be really helpful if a notification popped up when an interoffice message is sent. (For example, in Microsoft Teams). When we receive a phone call the dial box pops up so we know to answer the phone. Right now, if someone sends a message,...
Carly Garzella 11 months ago in RingCentral Web/Desktop App 0 Under review

See all participants on one page

It would be nice to see meeting faces as bubbles similar to the iwatch layout combined with facetime format. Were the bubble gets bigger for the speaker. An option that can be turned off and switched back to multi-page view
Maumar Alibaksh 11 months ago in RingCentral Video 0 Under review

Update Filter by Department Option within Users with Extensions to allow filter of users without Department set

Allow us IT admins to filter our users by those who don't have the department set. This allows us to better manage new user setups who may not be allocated to a team at setup stage, but allows us to easily see who needs adding to a department stil...
Matthew Lamb 11 months ago in RingCentral Admin Portal 0 Under review

Add files functionality to video calls

It would be useful to be able to attach files to participants while in video calls. Attaching from devise AND/OR google account would be ideal
Chipo Nyambuya (she, her) 11 months ago in RingCentral Video 0 Under review

Queue's included in the Download User List File

Call queues were removed from the download user list file in the admin portal. It made documenting the list of Users much easier if it included the call queue's they were assigned to
Ismael Pimentel 11 months ago in RingCentral Admin Portal 0 Under review

Callback Prompt

Callback prompt feature that alerts a user on the phone to call back, so when they get off the phone, they would have a blinking light and could pick up and call back the person who left you the call back prompt.
Andy Koe 11 months ago in RingCentral Phone 0 Under review

Increase number of recipients to receive notifications on a message-only extension

It would be really helpful to increase the limit of recipients from 5 - we use this feature for emergency after-hours requests from our clients and as a company focused on tip-top customer service, we would like for all employees to receive these ...
Stuart Hope 11 months ago in RingCentral Phone 0 Under review

Send calls to Teams in E164 format

Send calls to Teams in E164 format. Teams is expecting calls from Ring Central (direct routing provider) to be sent in E164 format, which is a standard. This would properly resolve numbers to our Teams and Outlook contacts.
Chris Horswill 11 months ago in RingCentral Phone 0 Under review

Accessing web portal with enabled Anti-virus and Firewall

Hoping that RingCentral will be able to configure the system to work even there is enabled Anti-virus and Firewall. It is quite hassle to disable it from time to time just to access it.
Jessa Remo almost 2 years ago in RingCentral Admin Portal 1 Under review