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Senta CRM

Connect Senta CRM to be able to call from a website and flash up on screen who is calling
Guest about 1 year ago in RingCentral Integrations 1 Under review

Add Cisco ATA191-MPP to supported devices

All yours supported devices Cisco PAP2T, SPA 2102 or SPA 122 ATA already end-of sale and end of support. I am unable to provision a new device Cisco ATA191-MPP. RingCentral support unable to help with this. https://www.cisco.com/c/en/us/obsolete/u...
Igor Brunstein about 1 year ago in Hardware 0 Under review

Have a Vonage like modem to be able to hook standard phones, not only VOIP phones

Hello RC team Can you implement something similar to a vonage modem where I can have any normal phone hooked with a telephone cable to a modem. At this time, dependency only on VOIP phones is outdated. Having the ability to use the regular phones ...
Guest about 1 year ago in RingCentral Phone 0 Under review

During "All Page", exclude the originating phone from getting the ring back.

Anyone making an "All Page" knows what a irritating the ring back is when you are making a page.
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Need Lists option for Texting

I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account. I need to be able to organize my customers into different lists and be able to send them mass emails. ie: let's say I have 100 customers an...
Guest about 1 year ago in RingCentral Web/Desktop App 5 Under review

option to know if the call came from call queue or direct number

please add a settings where the user would know if the call came from call queue or direct number via IVR For example, if the caller press 1, 2 or 3
John Ramirez about 1 year ago in RingCentral Admin Portal 0 Under review

Enable "pause/mute" automatic call recording for call queue

Currently we are unable to pasus or mute recording in a call acceptted via call queue if we have automatic recording turned on. Please implement this feature as this will be a breach of Australian regulations.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the option to transfer calls directly to voicemail on Unify CPXXX phones.

Currently most other phones that RC sells allow the option to transfer a call directly to a user's voicemail. Can we please get this support for the unify phones? This is an important feature that is used w/ presence at our company. We need to kno...
Guest about 1 year ago in RingCentral Phone 0 Under review

Call Transfer

Should have a way to transfer an incoming call without having to actually pick up the call
Guest about 1 year ago in RingCentral Phone 0 Under review

Allow RingCentral to view shared contacts on a GMail account

If your employer has a list of contacts they use for a job and you want to have access to those same contacts Gmail allows you to "share" them between accounts so that any instant updates to the contact list will be shared between all that have ac...
Guest about 1 year ago in RingCentral Web/Desktop App 3 Under review