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Customer Ideas Portal

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Allow participants to disable other's videos in a meeting while maintaining their PC audio

I have a couple of user's who have limited bandwidth, but need to join RCV meetings. Would it be passible to leave it to the discretion of the participant, to disable video from other attendees, and only enable it when required. Like presentations...
Guest over 1 year ago in RingCentral Meetings & Webinar 1 Under review

Intercom use within a shared line

We have a customer who has a single shared line with 8 phones. They need two way communication (intercom) internally on their shared line. Is there anyway we can get internal shared line intercom functionality? There are 8 phones in this group wit...
Craig Meagher over 1 year ago in Hardware 0 Under review

Assign a live person/extension (or more for simultaneous ring) before hitting the IVR menus.

We have several retail stores. A few of these stores would like to have the option of a live person asnwering the phone before the customers hit an automated IVR. This gives them a chance for a personal touch before going to the IVR as a backup. W...
Guest over 1 year ago in RingCentral Phone 0 Under review

Mute Key press on Automatic Call Recording

I would like to recommend a different key presses than *9 to mute/pause automatic call recording. Like it could be *8 for instance. Because I have to press *9 twice to stop the automatic call recording
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Would you be able to add two notification features?

Hi there! I am just hoping for a couple of usability upgrades for your platform. Primarily, I would like to be able to adjust notification settings across the whole organization for Teams App chats like I can for incoming calls, texts, and faxes. ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Zero Out to be based on individual users instead of on company level.

I would like to have callers who dial zero during a voicemail greeting (during business hours) be re-routed to a queue or that queues voicemail after hours. Currently we only have one option to route them to the main office queue. It would be more...
Kami Miller over 1 year ago in RingCentral Phone 0 Under review

Direct line into a meeting

There should be a way to enable an inbound call automatically to join a meeting. For example, when dialing a certain number, rather than go to a attendant to enter another 10 digits, there should be a way to be dropped directly into a meeting with...
Hannah Tieu over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Survey option after phone call has ended

We use a hunt group within the Human Resources Department to answer Suez internal and external calls. We would like to employ a brief survey of questions after the call is completed to identify if their satisfaction level.
Guest over 1 year ago in RingCentral Phone 1 Under review

Consolidated Dashboard for Multiple RC Accounts

I own four physical tutoring franchises that now have one combined virtual tutoring center where we service our students online. Since we receive calls and texts from all four numbers, our weekend manager needs three computers and a cell phone all...
Alex Guppy over 1 year ago in RingCentral Admin Portal 2 Under review

Change the color for icon notification

Can we change color of unread message dot on Messages icon? It is gray, which is not very visible.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review