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service autopilot integrate with ring central platform

did not find service autopilot on the list of supported apps please creat an APA
Guest about 1 year ago in RingCentral Integrations 1 Under review

Leave comments on a repeating task and make those visible throughout the life of the task

In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Mond...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Under review

Allow access to change availability hours for a limited extension device

We have our Polycom IP6000 conference phones set up as limited extensions but in some sites we'd like them to be able to take incoming calls 24 hours a day. Can only do this if the device is associated to a user and set up as such. Would like the ...
Jason Edinger about 1 year ago in Hardware 0 Under review

Make a Lite version of RingCentral IOS app (for devices lower than ios 12)

Please make a RingCentral ios app that is compatible to phones prior to IOS 12 because not everyone has Ios 12 on their Iphone or Ipad. It would be useful to make a Lite version that supports devices from IOS 8. Only minimal features needed. The f...
Harry Mitchell about 1 year ago in RingCentral Mobile App 0 Under review

Incoming Fax Settings

I would like to be able to have the administrator change the settings for the incoming faxes. We currently have one main fax line, but currently the fax line has to be connected to a user, and the settings are only available in the user's desktop ...
Guest about 1 year ago in RingCentral Admin Portal 0 Under review

Allow Users to Choose Break out Room that they want to attend

Allow Users to Choose Break out Room that they want to attend.
Guest about 1 year ago in RingCentral Video 0 Under review

Feature for Super Admins to Control Text Recordings in User Template

Currently, the only way for Super Admins to control the text recording would be under the Administrative settings in the RingCentral app. Super Admins can enable or disable message data exports for users. Along with that, there should also be an o...
Hannah Tieu about 1 year ago in RingCentral Web/Desktop App 0 Under review

Update Ringcentral user status to Busy/DoNotDisturb if Outlook status is Busy/DoNotDisturb

I have several RingCentral users in a Tech Support call queue that make frequent use of Outlook calendar meetings and Cisco Webex for remote support assistance. They are all members of a simultaneous Ringcentral call queue for tech support. If the...
Guest about 1 year ago in RingCentral Phone 1 Under review

Label faxes for future download

so i can come back to the fax and download it later
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Sort caller ID/outbound call selections by NAME

Currently, the feature allows for sorting by number ONLY and we have 30+ numbers, so scrolling to find the appropriate name is tiresome. It would be great if the name of the number dictated the sort feature instead of smallest to largest number
Guest about 1 year ago in RingCentral Phone 0 Under review