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option to decline an incoming call on iphone when locked

option to decline an incoming call on iphone when locked
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to delete video call history in messaging conversation list

All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conversation list cluttered with my video call history and I don't want to add an emoji or bookmark them which ...
Denise DeLange almost 2 years ago in RingCentral Web/Desktop App 0 Under review

A report to show how many incoming calls per individual phone line per time period

Many companies use individual phone lines to track calls from different forms of advertising or different ad campaigns. Currently, there is not an easy way to see the number of calls per individual phone line for a particular time period. My compa...
Guest almost 2 years ago in RingCentral Analytics 1 Under review

Alerts when entering and leaving call queue + restricting users from exiting call queue

Kind of baffling to me that there is no option to restrict users from exiting a call queue nor is there a way to send alerts to a manager if someone stops accepting call queue calls. Only option we have right now is to create a custom role for the...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Increasing Ring Group Numbers Beyond 30

My account requires Ring Groups on users due to directing calls to users based on zip codes. My team is getting larger but cannot go past 30 on the ring groups. Also we cannot use simultaneous as we use an outside provider for answering services. ...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Participant list on web meetings

One of the things that management would like to have is a list of people that join each session. This would be helpful for all types of web meetings that will be even on past meetings.
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Change URL on invitation to a webinar Via Social Media

Change URL on invitation to a webinar Via social Media such as FACEBOOK, INSTAGRAM and TWITTER,
Guest almost 2 years ago in RingCentral Meetings & Webinar 1 Under review

Prevent app from minimizing to system Tray

When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that ...
Travis Winston 12 months ago in RingCentral Web/Desktop App 1 Under review

Call Log Filter By Time

Is it possible to add the option of filtering calls by time. This will be helpful for our users to narrow down their search through a smaller pool of calls in the logs. Currently they have to go over multiple pages to find the details for a partic...
Manraj Gill almost 2 years ago in RingCentral Admin Portal 1 Under review

Park feature that everyone can see

If you park a customer using the park button then anyone in the business can see that there is a customer to be picked up. Anyone can answer it. Not the same as a hold button where only the person who selected hold could answer. Multiple park exte...
Guest almost 2 years ago in RingCentral Phone 0 Under review