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Customer Ideas Portal

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Automated Webinar Registrations Report

Please add the feature to setup automated webinar registration reports to be delivered to the host / panelist on a specified scheduled determined by the account admin
Christopher Hopkins 8 months ago in RingCentral Meetings & Webinar 0 Under review

Add a way to add an "office" phone ext located near a wireless connected PC

this would be useful when the modem is located on the far side of the house
101 Bob 8 months ago in RingCentral Phone 0 Under review

Additional option to send SMS to callers instead of leaving a Voicemail.

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Spotlight Multiple Speakers

I believe Zoom now allows users to spotlight multiple speakers at the same time, which makes a conversation more engaging when you have a panel in progress. Could this feature be added to RingCentral Meetings?
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Ability to save your Ring Central App preferences

A plus for all RC customers.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Analytics for customer support call

User rates call at end, we use that to measure quality of support given
Guest over 1 year ago in RingCentral Contact Center 1 Already exists

Add "share screen" option to chat/teams in new RC app

This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Already exists

Caller details when forwarding to external number

When you call the number: (800) 419-1900 and press 1 it is going to my personal mobile phone: (815) 670-6400. But when they call me from RingCentral I need to know from where they are coming
Rafael Umali 8 months ago in RingCentral Web/Desktop App 0 Under review

A Better USER Interface - Fixing Vacation Message Setup

Hello, I think one of the most problematic things about Ring Central is that the user interface was designed by/for tech people, not typical end user. When making any user interface, you must design for the least technically skilled. You must walk...
Paul Dobbs 8 months ago in RingCentral Web/Desktop App 0 Under review

CarPlay

While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
Guest over 1 year ago in RingCentral Mobile App 0 Under review