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Don't change Region on Chrome Extension everytime it updates

Seems a bit odd, so each time RingCentral releases a update for the Chrome Extension we have to tell all our users to change their region back to UK? Seems a bit mad to default to the US, why can't it remember what the setting last was? It affects...
Kyle Workman almost 2 years ago in RingCentral Web/Desktop App 0 Under review

low vison jaws and zoom reverse with ring central compatability

i am low vision, use jaws and zoomtext reverse screen and screen reader on window360 i have small office and several paralegal who work from home. att want me to go to ring central but i want to be sure that it is compatble with jaws and reverse, ...
Guest almost 2 years ago in RingCentral Integrations 3 Under review

Integration with Syncro MSP

I'd like to have an Auto-Attendant ask a caller to enter their ticket number in order to be connected to an agent. The integration would need to pull over ticket number and ticket status from Syncro MSP. The Syncro MSP API does provide that info, ...
Guest almost 2 years ago in RingCentral Integrations 2 Under review

i would like to show the number of pages per fax sent and received under call log

i would like to show the number of pages per fax sent and received under call log
Rodolfo Sasabo almost 2 years ago in RingCentral Admin Portal 0 Under review

Scheduler App Support Exchange Email

We currently use a hosted exchange for our email service. The Scheduler app only works with Office 365. It would benefit our firm if we could use the Scheduler app especially while courts are closed. We utilize RC Meetings/Video regularly.
Guest almost 2 years ago in RingCentral Integrations 0 Under review

HIPAA PHI (Protected Health Information) Clause needed on RC Coversheet

RC includes coversheets, one that says Confidential, but this DOES NOT fulfill HIPAA requirements. Also, the new RC app does not allow Custom Coversheet uploads which technically makes RC fax NOT HIPAA compliant unless you type a PHI statement wit...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

One-click option to uninstall RC Meetings and install RC Video

Rather than the user having to follow a series of steps, create a one-click option to do the uninstall of RC Meetings and do the install of RC Video in one sweep.
Guest almost 2 years ago in RingCentral Video 0 Under review

Allow download of all extensions

Allow a download of all extensions on an account (users, limited extensions, call queues, etc) and associated hardware serial numbers. Its annoying that in order to gather a list of all of the extensions on an account and the assigned hardware to ...
Cory Barnes 12 months ago in RingCentral Admin Portal 0 Under review

Allow site manager to trigger afterhours rule for site without granting admin permissions

Allow a site manager to trigger the afterhours rule, without granting admin permission or allowing access to the IVR. This would be especially helpful for early/emergency closure of a site due to weather.
Cory Barnes 12 months ago in RingCentral Admin Portal 0 Under review

Suppress page notification on desk phone when user is on a mobile app call

If a user is using the mobile app while sitting at their desk and a page comes through their desk phone, it would be helpful to have the ability to suppress the announcement to the desk phone. It may be inappropriate for the caller on the other en...
Steve Lekutis 12 months ago in RingCentral Admin Portal 0 Under review