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Customer Ideas Portal

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Add a way to separate audio tracks in RingCentral Video for recording.

RingCentral Video has a record feature but we can't find a way to separate the audio tracks. We could do that in Meetings. This is an urgent need for us if we are going to lose RingCentral Meetings.
Guest almost 2 years ago in RingCentral Video 0 Under review

Virtual Phone Assistant

inbound and outbound call
Guest almost 2 years ago in RingCentral Phone 9 Under review

Survey Phone System

survey phone system
Guest almost 2 years ago in RingCentral Phone 7 Under review

User Outbound call limit feature

BT Cloud Phone: Users or User Roles Outgoing call blocking feature from BT to external numbers Example: only certain users with a specific role are allowed to call a certain number none BT or RC for that matter Similar to Standar International Rol...
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

The ability to minimize incoming calls to access the app while someone is calling.

I cannot use the app features on my android device when someone is calling me. I cannot always answer every call and sometimes would like to turn off queue calls while inbound calls are coming in. I have to wait between calls to change settings or...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Disable HUD park notification

Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ almost 2 years ago in RingCentral Web/Desktop App 1 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ almost 2 years ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ almost 2 years ago in RingCentral Web/Desktop App 2 Under review