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Navigation from Analytics and reporting to admin

It would be great to have a button to navigate from LOB analytics to the Admin home page. There seems to be a bug as the Admin page has not been loading.
Guest over 1 year ago in RingCentral Analytics 0 Under review

Ability to Assign User Templates via API

I would like to be able to assign a user template to a user using the API. This would save manual time needed after a user has been created with the API
Melanie Kovacs over 1 year ago in Developer Platform and APIs 0 Under review

Allow multiple domains to be restricted from signing up on their own.

We have ' Allow users in your email domain to sign up on their own ' set to No in our Administrative settings and it works well for the primary domain. The problem is we have another part of our organization under a different domain that also uses...
Cole Devitt 10 months ago in RingCentral Web/Desktop App 0 Under review

Reusable meeting link share

It would be helpful for a host to be able to create a link, excluding the host's personal meeting ID information, for another user to have and use. In other words, if I have frequent appointments with "John Doe," I could create a "John Doe" meetin...
Will Hughes 10 months ago in Developer Platform and APIs 0 Under review

Default User Settings when submitting Cases in RC Support

Rather than ask each time I submit a case about my time zone, email/ phone preference, or if the data is correct -- simply establish a default info set-up by user, so we don't have to enter the same info, every case. Thanks
Martin Thompsen over 1 year ago in RingCentral Admin Portal 1 Under review

Multiple Numbers for Multiple Languages When Joining RingCentral Webinar

when setting up a webinar, can we do it in dual language, attendee calls x number for English or x number for French? This is important becasue it's Law here in Canada to service french audiance in FR language.
Abdullah Saeed over 1 year ago in RingCentral Webinar 1 Under review

Allow User to have 2nd field to enter phone number to call next after current call is ended.

When making multiple calls in succession, the user can prepare for the next call so they just click one button after disconnecting the current call. We had this feature with our previous phone system and those who do lots of outgoing calls miss it.
Sunshine Weihert over 1 year ago in RingCentral Phone 1 Under review

Allow Visibility to see which templates are assigned to a user

As you cannot currently see what templates have been applied to a user you cannot see which settings are currently being managed for that user by template. This should be similar to the roles where you can see which one is applied
Laura Anderson over 2 years ago in RingCentral Admin Portal 0 Under review

Quality planner - add custom fields for headers

Adding custom fields for headers would significantly speed up the evaluation process. In our case, for example, we want to bring in business data - we have Ticket ID number from Zendesk.
Michelle Sterzovsky 10 months ago in RingCentral Contact Center 0 Under review

Disable automatic playing of call recordings when clicking on the interaction

When a popup with the interaction recording open, from "Interactions", it automatically starts playing. When evaluating calls, evaluators need to quickly press pause. Default when opening the popup should be to have to press play to listen to the ...
Michelle Sterzovsky 10 months ago in RingCentral Contact Center 0 Under review