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Text-to-Speech for SMS

Text-to-Speech for SMS
Guest over 1 year ago in RingCentral Mobile App 4 Under review

Add ability for notes connected to call log

for example, "tried to call applicant, phone number not working"
Faith Alexander over 1 year ago in RingCentral Phone 0 Under review

Service Monster CRM integration

We use Service Monster for all of our CRM in our service companies. We would like to have an API/integration so we do not have to re-enter phone numbers from Service Monster to RingCentral. We would also like to have the client's name show up with...
Guest over 2 years ago in RingCentral Integrations 2 Under review

Ability to remove the deleted users from the performance report

We want to have an option in the performance report to permanently remove a deleted user/group extension from the list, currently there is no option to do it and it's a bit annoying to do an extra step just to exclude this deleted user/group from ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Suspected robocall / scammer

Why does my phone ring when the system detects a suspected robocaller? Ring will not let the call go through but the phone still rings and is frustrating
Lisamarie Russell 10 months ago in RingCentral Admin Portal 0 Under review

Email notifications for received text messages only when text is unread after x minutes

I would like to receive email notifications for new text messages as is currently available. However, I do not want an email for each text message. There should be a setting to send email notifications for new text messages only if the message has...
Ryan Davis 10 months ago in RingCentral Phone 0 Under review

customize fax download location

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Guest over 2 years ago in RingCentral Phone 0 Under review

Conference calling from the computer should utilize the calling method chosen for the computer

When placing a new conference call from the computer it always uses the computer's microphone and speaker. It should utilize whatever calling method is chosen for the extension's settings (RingOut, RingOut to a specific device, etc.)... or it ough...
Craig Rhinehart 10 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Expanded Hud Layout Options

Would like Hud layout options- Grid view.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review