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notifications for texts and phone calls decoupled

Some members of our team would like to be able to get push notifications for text messages, but not calls, after hours.
Nate Bernitz 12 months ago in RingCentral Mobile App 0 Under review

Call pick up using RingOut feature via HUD

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...
Wayne Boyce (Ext:313) 12 months ago in RingCentral Web/Desktop App 0 Under review

Allow users to make a call from a presence line

We have several locations where there are multiple people sharing a classroom. We have a user assigned to the handset and have several presence users on the handset. They are able pickup a call to their extension but unable to use their extension ...
Carlos Couto 12 months ago in RingCentral Phone 0 Under review

I would like to be able to label the numbers by company name in my phone so I know what company I am dialing out from.

if i own 10 companies i dont want to remember every phone number to dial out before i call. if i can click on app. click on phone symbol.pull the phone numbers down from the from: tab and see all my company names with ph#'s THAT WOULD BE GREAT!!
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Super Admins should be able to delete anything at anytime

other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help...
Ronald Ceniceroz 12 months ago in RingCentral Web/Desktop App 0 Under review

Silence audio of incoming call

have a setting yet on the app or on the admin portal that can silent the audio of incoming calls that only comes from the call queue. Having the agility of not hearing the ringtone all the time when a call is from the call queue
Troy Valdez 12 months ago in RingCentral Mobile App 0 Under review

Please Add SMS feature to the European countries ( Holland first )

Please Add SMS feature to the European countries ( Holland first )
ridvan batuk 12 months ago in RingCentral Mobile App 0 Under review

Message sent to sender of a text message alerting them a RingCentral number does not accept Text Messages

We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive te...
Mike Schimento 12 months ago in RingCentral Mobile App 0 Under review

Stop opening windows in my default window

I have three monitors. I use one to hold my RC screen and one to share with other video participants. The share screen is my default windows window. But no matter how many times I move my RC screen to the second monitor it keeps opening the window...
Con Liaros 12 months ago in RingCentral Video 0 Under review

Separate greeting option for when I'm on the other line

This would let incoming clients and prospective client know that I'm simply on the other line and not out of the office. I'd like to see an option in the custom rules for greetings section to select a specific "I'm currently on the phone" greeting...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review