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Customer Ideas Portal

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Ability to toggle "Tips" on/off for new users of the RingCentral App

Toggling 'Tips' on and off from the Resource Center within the application would benefit more advanced computer users that don't require (or want) a tutorial through the application's usage/features.
Aaron Claybourn almost 2 years ago in RingCentral Web/Desktop App 5 Under review

Toggle rollover Pop-Up on numbers in RC App

The pop-up you get over your mouse when rolling over a number in the RC Application can be annoying. It prompts you to 'Call, Text, Add Contact' and most people don't utilize that. a Toggle Option would be appreciated.
Aaron Claybourn almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Integrate with Clio

Clio is a CRM and marketing tools used by 1,000's of attorneys across the country. It would be great if Ring Central had an integration with Clio.
Peggy Hoyt almost 2 years ago in RingCentral Integrations 5 Under review

Show your extension number on desk phone

I think your own extension number should be displayed on your desk phone. It can be under or above the date/time.
Chris Lehrmann almost 2 years ago in RingCentral Phone 0 Under review

Reset and Assign should include a clear voicemail option

Reset and Assign should include a clear old voicemail option.
Mike Masi almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow Visibility to see which templates are assigned to a user

As you cannot currently see what templates have been applied to a user you cannot see which settings are currently being managed for that user by template. This should be similar to the roles where you can see which one is applied
Laura Anderson almost 2 years ago in RingCentral Admin Portal 0 Under review

Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer

Currently, Glip tasks with multiple users assigned have a progress bar. Most of our users reported they did not know where to go to check off that they completed their part. There needs to be more information given to the user to let them know tha...
Craig Miceli almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Make the process of removing a phone number from an unassigned extension more intuitive

When deleting a number from an unassigned extension with a phone, it leaves an unassigned user called ext. with no device assigned. There is no way to attach a phone number from inventory to that extension without a device. To associate a phone nu...
Craig Miceli almost 2 years ago in RingCentral Admin Portal 0 Under review

Make the process of transferring a physical desk phone from one user to another more intuitive

On a new account with desk phones assigned to unassigned numbers, the process of getting an assigned extension with a softphone to have a desk phone from assigned to an unassigned extension is counter intuitive and very difficult. It currently inv...
Craig Miceli almost 2 years ago in Hardware 0 Under review

Glip needs to interface with accounting software like QBO and Zoho Books

Project/task management (Glip) is very limited (and useless for us) if the work we do (tasks) can't be attributed to work done for internal (company) and external (client) projects. So we do not use Glip. Instead we use a real PM app (Zoho Project...
Guest almost 2 years ago in RingCentral Integrations 0 Under review