Customer Ideas Portal

I need to add everyone to my presence page in bulk vs. individually adding each user.

When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted s...

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...

Urgently requesting a feature in which we can view all incoming calls within our queue at once. A "Call lineup" of sorts where all the calls that are awaiting pickup are listed so we know how many more calls need to be answered within a specific t...

Hi, it would be really helpful if on our analytics reports we can filter it out to only show International reports. We could really use it on our end.

Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/

Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Pho...

This wouldnt require any crazy coding, but the addition of a field in the Transfer Orders page would be very helpful to keep track, especially for larger companies, where several transfers can be requested, so that internal admins can keep track o...

When sending an SMS, the app will not let you set a default phone number to send the SMS from. Every time my team opens the app, they must choose the correct phone number to text From, before sending a text. This does not exist in RingCentral, I'v...