Customer Ideas Portal

To receive messaging, the app needs to run, but it does not need to run in the foreground upon computer login. Please add a setting option to be able to start the program in the tray area. MS Teams has this option and it is very useful.

Zoom and Google Meeting offer voice activated Closed Caption. Not having to type every word spoken, it hears your voice and rolls out the words on screen

Zoom has a feature where if a meeting is being recorded, the user is notified upon entering the meeting and the user is not admitted to the meeting unless they consent to the recording of the meeting. A report can be generated at the conclusion of...

I'd like to see all participants either during or after the call. I'm not seeing who is dialed into a specific conference number (host/participant code). Another feature request that i've seen with other vendors is the ability for RC to call the p...

Names displayed in direct message groups have no last name or last Initial, making it hard to distinguish between people with the same first name.

When making the Ring For settings on a user's account the options don't work like they are described. In our case most users have a physical phone and a desktop app, and setting the app to Ring For 0 rings for 0 seconds does NOT do that. Worse, an...

I am in a customer facing role. In many of the meetings I attend, I find I spend a fair amount of time & mental focus trying to understand who the other people are in the meeting and why they are there. E.g., does person A report to person B? ...

Our hotel uses RingCentral. Unfortunately, RingCentral doesn't have any feature that I am aware of that can help a receptionist setup automated wake up calls to rooms.

We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be abl...

Limit RCV recordings to certain individuals.