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Customer Ideas Portal

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More flexible options for Recorded Meeting download

For customers to have a choice for it to download the recorded meeting as either 2 separate files (audio and video) or as a single file (both audio and video embedded) It will be easier to upload it to different types of services without having to...
Jasmine Misa almost 2 years ago in RingCentral Video 0 Under review

Add Additional Host Controls to Break Out rooms

Allow host to assign moderators to manage break out rooms or move between break out rooms. As of now the Host has to actively move people around.
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add comment streams within chats, voting functions, event function reminders

"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you...
Guest almost 2 years ago in RingCentral Mobile App 1 Under review

Mass import of personal contacts into phone's contact directory.

I recently imported via csv file about 300 "personal contacts" on my RingCentral account. On my Polycom phone, when these contacts call in, I see their names (like CallerID). However, when I search in my Directory under "Contact Directory", they d...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

New incoming message generate a toast banner notification on Mac w/ manual dismiss

I would love it if I could receive toast banner notifications alerting me to new incoming message(s) (eg. direct, minitalk, or messages posted to a team). Currently it appears I can only get sound notifications, emails that show up at a 15 minute ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Apricot Project Management Software Integration

We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
Guest almost 2 years ago in RingCentral Integrations 1 Under review

RingCentral Billing/Cost Analysis, Budgets & Alerts

Cost analysis is very important for us and I would really like to see an analysis tool where we can access and create visualisations of usage/spend, estimated forcast and create custom charts based on spend by resource type (e.g. Standard DigitalL...
Fraz Hamid almost 2 years ago in RingCentral Admin Portal 0 Under review

Allow adding and editing Notes/Tasks in a separate window

For longer and more complex notes it becomes an issue that to read or change a note that it covers the entirety of the desktop app. Allowing it to pop out to a separate window would allow users to reference information sent in messages more easily...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest almost 2 years ago in RingCentral Phone 0 Under review

Android watch notification

I want my notification to be forwarded to my android watch
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Under review