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Turn off call-cancelling keystrokes

A user was typing a message and a phone call/meeting appeared. One of the keystrokes, not sure which one, instantly declined the call and ended it. The user did not have enough time to verify the incoming call. It would be great to not miss callin...
Earnest Lynch over 2 years ago in RingCentral Web/Desktop App 0 Under review

I want to work our analog fax machine without using OBI or ATA

This is a request raise by our customer and asking to work their analog fax machine without using OBI or ATA
Guest over 2 years ago in RingCentral Phone 1 Under review

Turn Off On hold music globally for Ring Central Audio Conference

Isaacson Miller would like to be able to turn this feature off so that when participants join they do not get the on hold music.
Guest about 3 years ago in RingCentral Phone 1 Under review

Additional RC App Team Settings

1) For an added ADmin to be able to remove members from the team 2) to import a list of team members to be added It's hard to add/remove members if only team creator is able to do so, as they might not always be available. It's difficult to create...
Barbara Rossi over 2 years ago in RingCentral Web/Desktop App 2 Under review

Ability to change Group Text default

By default, the "Send Group Text" option is selected and you have to turn it off so that you don't send a group text. Please add ability to change the setting so that "Send Group Text" is NOT selected by default. Yesterday I accidentally sent out ...
Heino Moeller over 1 year ago in RingCentral Phone 0 Under review

Emergency Address search drop-down should not show all other previously entered addresses

This is mostly a privacy concern, but also is very confusing for new users. When a new user is "selecting" their emergency address, this field should either show only the main company address, maybe also show any additional addresses from multi-si...
Guest about 3 years ago in RingCentral Web/Desktop App 1 Under review

Voice over built app not working on iphone after Ring Central upgrade was completed

There was an upgrade made by Ring Central and now the Ring Central mobile app has an issue because the operating system on her iphone (which is newer) isn't interfacing with the Ring Central app anymore. What this means is the voice-over feature i...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

Report for inbound Toll-Free numbers

Need the capability to report number of inbound calls and number of minutes by toll-free number. This is needed for business stakeholders and to size calling bundles.
Bob Cupit over 2 years ago in RingCentral Analytics 0 Under review

ability to record call monitoring

Hi Please create a feature that user can record call monitoring when we monitor other user
company . 9 months ago in RingCentral Admin Portal 0 Under review

Enable editing for "Block robocalls"

After listening to the available recording under "Block robocalls" section under the "Phone System" setup, I realized that it was not what I would like to have. Regrettably, I am not allowed to edit as I am in other areas where a recording is avai...
Wayne Jackson 9 months ago in RingCentral Admin Portal 0 Under review