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Customer Ideas Portal

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The ability to minimize incoming calls to access the app while someone is calling.

I cannot use the app features on my android device when someone is calling me. I cannot always answer every call and sometimes would like to turn off queue calls while inbound calls are coming in. I have to wait between calls to change settings or...
Guest over 2 years ago in RingCentral Phone 0 Under review

Playback Speeds for Recorded Meetings:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Disable HUD park notification

Every time a user parks a call, the entire office gets notified. This is confusing as it implies that the call is parked for them to pick up. Users do not need to be notified when a call is parked.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ over 2 years ago in RingCentral Web/Desktop App 1 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ over 2 years ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ over 2 years ago in RingCentral Web/Desktop App 2 Under review

Add users presence in bulk

I need to add everyone to my presence page in bulk vs. individually adding each user.
Dakota Davisson over 2 years ago in RingCentral Phone 0 Under review

Create Condensed Task View with filter options

When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted s...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Uniformity of Extensions Across Locations

We want to be able to have extension uniformity across our multisite locations. We have may different dealerships and want the positions at each dealership to be able to have uniform extension numbers and then have site codes for internal calling ...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

2 extensions on one app, texting included

i am doing 2 jobs right now, and will for at least 2 months. each extension is for a particular job. i need to be able to see the texting on one app so i dont miss any conversations. i have 1 app on my cell phone and one on my desktop but that doe...
not monitored at all over 2 years ago in RingCentral Admin Portal 0 Under review