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Allow intercom to be used with presence - will allow intercom to work without entering extension number

For larger organizations, it is impossible to remember everyone's extension. For transferring calls, we can simply press the button for the user we wish to transfer the call to, and with presence it will blind transfer to that user. This way we on...
Guest over 2 years ago in RingCentral Phone 1 Under review

Make it possible to copy the phone number directly from the call list

It would be helpful to copy the phone number directly from the call list.Currently, the only way to copy the number of a caller is to click on that call, open the call details, and copy from there, which takes extra clicks.
Igor Roshchin 9 months ago in RingCentral Phone 0 Under review

Select Caller ID

Users should be able to search Area code from the "My caller ID" section. User has to scroll through a number of area codes, it would be a lot easier if users can search area codes and a list of numbers attached to the area code is displayed.
HD PPC Dispatch 659 9 months ago in RingCentral Phone 0 Under review

Report to show availability for calls for team members

I would like to see how much time team members have their status on available during the working day.
Jennifer Thoele over 1 year ago in RingCentral Admin Portal 0 Under review

add group contacts

add more than 50 members to a personal group contacts
company . 9 months ago in RingCentral Admin Portal 0 Under review

Dropped Call Reason

I would love to see a Dropped Call / Contact End Reason Report so if patients or customers complain of a disconnected call we can find out what happened.
Phonehub 1 - Potaia over 2 years ago in RingCentral Analytics 0 Under review

Control Bandwidth Utilization with RCV

Understand how bandwidth utiliization is being driven - For RCV, is there anything to control bandwidth utilization for video streams?
Rona Orenstein over 2 years ago in RingCentral Video 0 Under review

Need a "SEARCH" section/option on the configuration and setup page in the the "Admin Portal" and "My Extension" pages!

I have had to go to Google to find out the information about setting up our new phone system, and MANY times the Google information is "out of date". ALSO, the support team has a hard time understanding my questions, and has been little or "NO HEL...
Office Manager over 1 year ago in RingCentral Phone 1 Under review

Add iOS ignore call and send SMS option

When receiving a call via the mobile app a user only has the option of choosing decline or accept. Mobile phone users are used to having the option to send a SMS when you can't answer a call. Having the same function in RingCentral mobile would be...
Craig Miceli over 2 years ago in RingCentral Mobile App 0 Under review

need to download chat log on rc meetings even if the meeting is not recorded

need to download chat log on rc meetings even if the meeting is not recorded
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review