Customer Ideas Portal

We have calls regularly with people from other countries, but as it is now, we have to get on and manually add their dial-ins. In the old app, you could type the country in the bottom, and it would generate the international phone numbers in the b...

To be able to have timed user roles, i.e. one for the day and one for night. That way we could automatically bar outgoing calls and features for out of business hours for certain extns if required

Right now, there is functionality to disable link previews on a per user basis via the RC mobile app. This is helpful with a very small and tech savvy user base, but with a larger organisation this is not practical. This suggestion is to allow thi...

More hot keys in general, but It would be great to have hotkeys for all the new action options.

We have annual assessments for our field Employee signature required. Would be nice to use Ring Central text message with attached fillable PDF file for employee to sign.

I would like to be able to see all company numbers in all regions in the E164 format. This makes managing the Enterprise estate in many different countries much easier. At present all countries outside of my location show in the E164 format.

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.

We would like to be able to have the option to bypass the announcement for the rollover queue extension. The queue that is being used as the rollover, is a regular queue, and it should have the announcement, however, when the roll over is activate...

This feature would be useful when you have many windows open. This would keep the application in the most prominent position.

Include options to what happens an invalid key press is used in the IVR menus. Currently, the RingCentral system will attempt to route the user to the closest extension which is often an announcement only extension. If an IVR menu only has 1,2,3 k...