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RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein almost 2 years ago in RingCentral Admin Portal 0 Under review

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Audio test feature RC app Windows

How come the app does not have tester for audio or video??? it has the setting to select but not to test it!!!
Javier Ortiz 12 months ago in RingCentral Web/Desktop App 0 Under review

Integration with Elliot CRM

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
Guest almost 2 years ago in RingCentral Integrations 0 Under review

In RC app/Glip, allow converting one-on-one conversations to Team (or some other archive option)

When a user is removed from Ringcentral, all Glip group or one-on-one conversations with that user are lost. With groups, you can convert them to a Team prior to deleting the user to conserve the conversation, but you can't do this with one-on-one...
Chris Rosa about 1 year ago in RingCentral Web/Desktop App 0 Under review

Sync of contacts between Ring Central App and admin portal/soft phones

We are totally frustrated that any new contacts added to through the RC app do not sync with the main repository of contacts in the admin portal or with the soft phones. Even worse, we cannot export from the app so that we can manually update our ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Integration for Voicemails to be added to CRM

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....
Natalie Crown almost 2 years ago in RingCentral Integrations 0 Under review

Adding Voice conference to All in one App just like Phone app

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow user extension to route call to a paging extension

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.
Guest almost 2 years ago in RingCentral Admin Portal 1 Under review

Set Waiting Room for limited some users using the same meeting id

Customer wanted to have a feature that once she sent a meeting id link and passcode, for example she have 100 participants, she want atleast 3-5 participants will be on the waiting room.
Guest about 2 years ago in RingCentral Meetings & Webinar 0 Under review