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Display both Caller & Line ID on screen in the mobile app in situations where users have more than one line

I have two lines coming in to my mobile app. I need to be able to see the caller ID and also the line ID, so I know how to answer the phone appropriately.
Matt Alexander over 1 year ago in RingCentral Mobile App 0 Under review

Delete Call Queue Member Confirmation

No description provided
Guest about 3 years ago in RingCentral Phone 1 Under review

Dropped Call Reason

I would love to see a Dropped Call / Contact End Reason Report so if patients or customers complain of a disconnected call we can find out what happened.
Phonehub 1 - Potaia over 2 years ago in RingCentral Analytics 0 Under review

Control Bandwidth Utilization with RCV

Understand how bandwidth utiliization is being driven - For RCV, is there anything to control bandwidth utilization for video streams?
Rona Orenstein over 2 years ago in RingCentral Video 0 Under review

Missed call notifications for IVR menus

We have an IVR menu for after hours and find that many callers will not use the IVR and will hang up during the IVR messages. We would like to have missed call notifications so we can be proactive and call back those missed calls.
Jason Hughes over 1 year ago in RingCentral Admin Portal 0 Under review

Add iOS ignore call and send SMS option

When receiving a call via the mobile app a user only has the option of choosing decline or accept. Mobile phone users are used to having the option to send a SMS when you can't answer a call. Having the same function in RingCentral mobile would be...
Craig Miceli over 2 years ago in RingCentral Mobile App 0 Under review

need to download chat log on rc meetings even if the meeting is not recorded

need to download chat log on rc meetings even if the meeting is not recorded
Guest over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Include Playing of Call Recordings in the Audit Trail

We need to be able to see what call recordings are being played, by whom, and the date and time they were played. This is so we can tell if anyone is browsing through call recordings in an inappropriate manner. It would be useful to have these det...
Rob Frood over 2 years ago in RingCentral Admin Portal 0 Under review

Additional option to send SMS to callers instead of leaving a Voicemail.

For admin or users to be able to set an option for callers to send an automated SMS when calls are unanswered instead of being routed to Voicemail only.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

RingCentral App compatibility with 32 bit OS

I do not want to upgrade my computer to gain access to RC Desktop Application. I am using using 32 bit OS and RingCental App requires 64 bit.
Wilhelmina Regal over 2 years ago in RingCentral Web/Desktop App 0 Under review