All ideas

Allow call recording to be enabled or disabled by user or group instead of an account level setting

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.

How come the app does not have tester for audio or video??? it has the setting to select but not to test it!!!

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q

When a user is removed from Ringcentral, all Glip group or one-on-one conversations with that user are lost. With groups, you can convert them to a Team prior to deleting the user to conserve the conversation, but you can't do this with one-on-one...

We are totally frustrated that any new contacts added to through the RC app do not sync with the main repository of contacts in the admin portal or with the soft phones. Even worse, we cannot export from the app so that we can manually update our ...

Setting up Zapier between our CRM and Ringcentral, I noticed it showed Voicemail: Available but not shown. I wonder if there would be a way to have the transcription to be available in order to write a note or log a call in our CRM with that text....

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.

We want an option that if a user extension is not available or if it is not during after hours, we can route calls to a paging extension instead.

Customer wanted to have a feature that once she sent a meeting id link and passcode, for example she have 100 participants, she want atleast 3-5 participants will be on the waiting room.