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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

Customer Ideas Portal

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New incoming message generate a toast banner notification on Mac w/ manual dismiss

I would love it if I could receive toast banner notifications alerting me to new incoming message(s) (eg. direct, minitalk, or messages posted to a team). Currently it appears I can only get sound notifications, emails that show up at a 15 minute ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Apricot Project Management Software Integration

We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.
Guest over 2 years ago in RingCentral Integrations 1 Under review

RingCentral Billing/Cost Analysis, Budgets & Alerts

Cost analysis is very important for us and I would really like to see an analysis tool where we can access and create visualisations of usage/spend, estimated forcast and create custom charts based on spend by resource type (e.g. Standard DigitalL...
Fraz Hamid over 2 years ago in RingCentral Admin Portal 0 Under review

Allow adding and editing Notes/Tasks in a separate window

For longer and more complex notes it becomes an issue that to read or change a note that it covers the entirety of the desktop app. Allowing it to pop out to a separate window would allow users to reference information sent in messages more easily...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Support sending faxes via email, e.g. 6505551212@fax.ringcentral.com

This gives programmers the ability to integrate directly to RingCentral, and not have to rely on stand-alone email applications (like Outlook, Gmail, or Microsoft Mail) or a third party (like JangoMail) to send fax requests to FaxNumber@rcfax.com....
Guest over 2 years ago in RingCentral Phone 0 Under review

Android watch notification

I want my notification to be forwarded to my android watch
Guest over 2 years ago in RingCentral Web/Desktop App 2 Under review

Local Area Code Reflected on Caller ID

When you call a specific area code the caller id that will reflect will show the area code of the location
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

The capability to send a prerecorded message to many people

There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Send unanswered call in queue to IVR instead of VM

After the maximum wait time is reached, I would like to be able to send a call in the call queue to an IVR rather than the voicemail of that queue. Right now, the only option that I have is to send the call to voicemail.
Guest over 2 years ago in RingCentral Admin Portal 0 Under review

Adjust the Prompt repeat times of IVR menu

With our company, we want to set the prompt repeat times about once or twice times. And then the call of our customers will be transfered to the Customer Service team to pick up if our customers don't press any options. We don't want our customers...
Guest over 2 years ago in RingCentral Admin Portal 0 Under review