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Auto populate HUD Extensions with assigned can be monitored group members

So in Ring central as an Admin, you are able to create Call monitoring- groups. Each group has the "Can monitor" and the "Can be monitored". But in order for a "Can monitor" to view the "Can be monitored" members in their Ring central app, they ha...
Joel Okyere 12 months ago in RingCentral Web/Desktop App 0 Under review

Disable Group Calendar Notifications

When I create an event on the calendar for a group, it automatically sends out a notification to the group chat that I have created an event. It overwhelms our group chat when I have 30 events that I'm creating in a month! I would like to be able ...
Will Spragg 12 months ago in RingCentral Web/Desktop App 1 Under review

Allow RingCentral dialer and the Outlook Plugin to call number with "/" symbol

>calls to number with "/" symbol not going through >can not delete the character because we use the outlook plugin to dial a number from a signature without editing it. Because of an old standard the "/" is still used to separate the area co...
Francez Franco. Gonzales. 12 months ago in RingCentral Integrations 0 Under review

Toggle from bottom posting posts to top posting posts

In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Presence Ring/No Ring option for each key

Having the option to toggle the Ring on/off Presence for each line you want to ring, and toggle ring option off for lines you want to just monitor is a traditional PBX feature and would be ideal enhancement to RC for user controls
Guest almost 2 years ago in RingCentral Phone 0 Under review

Fax Notifications: Display the Incoming Fax # for the Sender on Received Faxes

Today, when fax notifications come in, the "from" line shows "notify@ringcentral.com." However, my organization would prefer the ability to see the sender's fax # there, either showing in place of the generic email address or as a name that displa...
Guest almost 2 years ago in RingCentral Phone 0 Under review

Whiteboard background

It would be nice to be able to select a background for the whiteboard: lined paper, or graph paper, or grid of dots, for example.
Susan Hemingway (she, her) almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Outbound Caller ID Drop-down Alphabetical

Allow the outbound caller ID drop-down to be sorted alphabetically. It is this way in the mobile app but not the desktop app.
Bethany Garcia almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Implement a Disable Call Blocking Feature

Implement a feature on admin portal to fully disable call blocking for users either by user, group, role, site or company wide. Users can still block calls in the phone app under history (even if role is setup with the Screening, Greeting & Ho...
Mark Shearon about 1 year ago in RingCentral Mobile App 0 Under review

Add badge alerts to the app wiget/icon on cell phones

This allows you to simply glance at the wigit & see if there is a voicemail. WhatsApp, Email , Messages all have this feature. It is better for efficiency & business flow. I would recommend that RC consider adding this feature.
Liz Bonét about 1 year ago in RingCentral Mobile App 0 Under review