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[ANALYTICS] Restricted view on specific sites

Hello, It would be nice to get the possilibity to give access to analytics to users, but viewing only some sites, and not the complete view of the RC Infrastructure. IE : A World Wide Company - Give access to the stats of French sites for the Fren...
Corentin LAUNAY 10 months ago in RingCentral Analytics 0 Under review

Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros 10 months ago in RingCentral Web/Desktop App 0 Under review

Facebook Lead to RingCentral Create Webinar Registrant

Hello, I would like to have Zapier connect a Facebook Ads Lead to RingCentral and Create a Webinar Registrant. The meetings and webinar functions of RingCentral are fully powered by Zoom, essentially RingCentral meetings and webinars ARE Zoom meet...
Richard Owen over 2 years ago in RingCentral Integrations 0 Under review

Export of chats in ringcentral for management to show names of individuals engaging in the chat and be able to pull up chats between different members of the firm

Becuse currently the export shows nothing - it only shows what the individuals enaged in and doesn't tell us who is saying what. it's useless for future employment related issues.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Monitoring Impromptu Conference Calls

We have several users that have impromptu conference calls. They are requesting the ability to see who is on the call and then have the ability to drop callers as their part of the call is over. Currently, to insure that a caller that should not b...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call log should be retreived or a warning prompt

Permanent deletion is not a good idea.
Ronald Shephard 10 months ago in RingCentral Admin Portal 0 Under review

Analytics report date range access

Hello, could it be possible to get reports for calls for the past 12 months?
Avit Castillo 10 months ago in RingCentral Admin Portal / RingCentral Analytics 0 Under review

Record breakout rooms

We should be able to record breakout rooms - for example, if a class or meeting needs to be recorded for people who miss it and the larger group breaks into discussions, each breakout room should have the ability to be recorded separately.
Jennifer DeKnight 10 months ago in RingCentral Meetings & Webinar 0 Under review

Attachment Types

Need other options besides PDF. Would like JPEG or PNG.
Jennifer Pauze 10 months ago in RingCentral Integrations 0 Under review

Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey over 1 year ago in RingCentral Web/Desktop App 2 Under review