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"Add to Left Sidebar" Shortcuts & "Set Landing Page to..."

It's very aggravating not having a quick shortcut on the left sidebar area to access "Messages", and/or being unable to set my startup landing page to our Team Chat group. This would definitely benefit the app and it's users; not having to navigat...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Delete company contact from RingCentral app

I suggest to have a delete option be added on the RingCentral app contacts especially for deleting company contacts.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Enable the RingCentral App to use the *9 mute feature

Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

RingCentral for Salesforce: Ability to have multiple layouts in RC CTI component

As more departments/teams use RingCentral for Salesforce, it would be helpful if it was possible to be able to define multiple layouts for different users. That way, we can tailor which data our users need to capture.
Richard Pomeroy almost 2 years ago in RingCentral Integrations 0 Under review

RingCentral for Salesforce: Canned Responses

It would be a great if admins had the ability to defined canned responses (i.e. pre-defined text) that users could select when making calls. For example, when users call and leave a voicemail. This could then be added to the 'Notes' without users ...
Richard Pomeroy almost 2 years ago in RingCentral Integrations 0 Under review

Status in search

If I want to see is someone is green, I have to click Search, then type their name, then click on them to see if they are green or red. I'd like to see their status in the search results so I have an idea if they'll answer the phone without clicki...
Greg Widener Ext 1171 almost 2 years ago in RingCentral Web/Desktop App 2 Under review

Retain prior "Status" text in history after user Changes their Status

If you set your status for your extension, it displays it beside your name in the messages section. If you change your status, all prior messages also show the new status you enter. This doesn't necessarily work well. What your status is -now- sho...
Paul Dobbs almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Make it easier to turn off AutoNumbering (or make it user preference)

In the new RC, anytime you enter 1. it starts to autonumber.I can see how this might be useful, however its incredibly aggravating to turn off or disable when you don't want it. I haven't found an easy way to do this. Regardless, its a HUGE strugg...
Louise Baker x1003 almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Ability to test headset to see if sound works

The old RingCentral had the ability to test to ensure that the headset volumes were working. I am running version 21.2.15.482 updated 04/28/2021. I am using a Toorun M26 Bluetooth headpiece V4.1 which works very well with RingCentral. I can see in...
Guest almost 2 years ago in RingCentral Phone 1 Under review

Leave blank space between extension on the desk phone

It would be nice to be able to leave blank spots on the desk phone, when you have an extension insert. That way you can have your main people on the phone, and the rest will be on the extension insert instead of the misc. people split between the ...
Kayla Perez almost 2 years ago in RingCentral Phone 0 Under review