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Customer Ideas Portal

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Powerpoint presenter view for single screen

At the moment, we cant view notes via powerpoint presenter view unless its a multi screen. It would be useful to have this feature for a single screen. Similarly like what zoom/Teams have done. It is tedious to not be able to use ringcentral unles...
Dhivya Ganasan over 1 year ago in RingCentral Meetings & Webinar 0 Under review

Post-meetings Ad for RingCentral Meetings

Launching an active RingCentral Meetings from meeting link contained within the invitation launches a browser prior to installed RingCentral Meetings desktop application. The inclusion of promotional / marketing material on the browser to existing...
Rona Orenstein over 1 year ago in RingCentral Meetings & Webinar 0 Under review

RingCentral App Install / Uninstall

As RingCentral updates applications, provide an uninstall tool to remove all / select legacy versions
Rona Orenstein over 1 year ago in RingCentral Web/Desktop App 1 Under review

Beta Testing of Portal Enhancements

Offer the option to beta test new features, admin portal additions, modifications, or enhancement prior to releasing the change.
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Documentation Support

Actively offer and recommend “compliance” services to assist with configuration documentation, risk assessment, key controls, etc. to assist highly regulated customers overcome internal obstacles and drive broad adoption.
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Retention period for fax, IM and SMS message suggestion

Allow retention period for fax, IM, SMS messages to be set to “zero” and require delivery via email (or at least retention as short as 24 hours)
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

RingCentral Office Call Recording

Allow call recording to be enabled or disabled by user or group instead of an account level setting
Rona Orenstein over 1 year ago in RingCentral Admin Portal 0 Under review

Music on hold radio

We are a restaurant, and we recently switched over to ringcentral. We used to have with our old provider a "music on hold" which would play the music from our radio when we would place a customer on hold. The preloaded sounds are not that great, a...
Guest over 1 year ago in RingCentral Phone 1 Under review

Monitored lines should ring on the RC mobile app

We have a large number of users who will need to answer calls that are made to lines they monitor when they aren't able to access a computer. We've had to set these calls to forward to the users' personal numbers which they don't like. This can be...
Red Feder over 1 year ago in RingCentral Web/Desktop App 0 Under review

Preview of number of pages attached when sending fax

The idea is about getting a feature where our system will be smart enough to count the number of pages attach to fax. This will avoid customer in resending faxes only to find out that they exceed the maximum number of pages can be attach when subm...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review