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Showing 4762

Call Quality show user not just queue

That's it, if the call queue is involved, show the call queue but also the user that accepted the call
Guest over 2 years ago in RingCentral Analytics 0 Under review

Alert for when Phone(s) go offline

Administrator get notified when phone(s) go offline, shutdown or reboot.
Guest over 2 years ago in RingCentral Analytics 0 Under review

Allow Live Streaming of RC Video.

We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.
Matthew Norce over 2 years ago in RingCentral Meetings & Webinar 0 Under review

Download all outbound faxes sent by all extensions

Admins want the ability to download all outbound faxes sent by all extensions on a Site; from the admin portal website, it's available on individual extensions but not for admins to access on demand. We'd have to log into each account individually...
Jake Fletcher IT over 1 year ago in RingCentral Admin Portal 0 Under review

Transmission Results - Email Confirmation to include Attachments

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...
Guest over 2 years ago in RingCentral Mobile App 0 Under review

See all team members quality of serivce

Right now I have to type in each team members name in the quailty of service screen to see their date. It would be nice to see them all in bulk. Need a more efficent way to do this is we can gauge our team internet speeds in bulk. We have 60 users...
Eliot Houman 11 months ago in RingCentral Analytics 0 Under review

Text (side notes)

This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.
NY Steamers 11 months ago in RingCentral Mobile App 0 Under review

Customize messaging notifications by time/day

Our office does on-call in the evenings and weekends. I don't want to get a notification for every text/vm/fax, etc during office hours when users are at work. I only want text notifications during specific periods of time.
Kristen Zachary over 1 year ago in RingCentral Admin Portal 0 Under review

Move time stamp so it is not hidden under the emoji menu

When I hover over a message the time stamp is covered up on app when using PC. This makes it difficult to find messages at particular date/time when scrolling through a filtered search.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

leaving a call back number

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.
PSG LEANNE 11 months ago in RingCentral Integrations 0 Under review