All ideas

That's it, if the call queue is involved, show the call queue but also the user that accepted the call

Administrator get notified when phone(s) go offline, shutdown or reboot.

We would like to stream live video calls to a third party application, ie Digital Signage. Zoom has this functionality now.

Admins want the ability to download all outbound faxes sent by all extensions on a Site; from the admin portal website, it's available on individual extensions but not for admins to access on demand. We'd have to log into each account individually...

I would like to have the attachments that I sent through the RingCentral app to be included with the transmission results email confirmation. This way I know exactly what I sent and can view the file(s) from my email rather than opening the app to...

Right now I have to type in each team members name in the quailty of service screen to see their date. It would be nice to see them all in bulk. Need a more efficent way to do this is we can gauge our team internet speeds in bulk. We have 60 users...

This allows the company staff to gather important information from each customer conversation and interaction. Using draft as a way to utilize this approach but risky as it could be accidentally sent to customer.

Our office does on-call in the evenings and weekends. I don't want to get a notification for every text/vm/fax, etc during office hours when users are at work. I only want text notifications during specific periods of time.

When I hover over a message the time stamp is covered up on app when using PC. This makes it difficult to find messages at particular date/time when scrolling through a filtered search.

Does RingCentral have feature where a caller is allowed to leave a call back number, instead of waiting or leaving a voicemail.