Customer Ideas Portal

It would be great to have the ability to filter for toll free usage so that as customers we can monitor our own usage and be aware of which numbers are the most active.

phone integration with CRM

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.

Overview can show you all of your user call logs for total calls, Inbound calls and outbound calls. But it only shows you for the whole team. I would like to see an overview for each individual user i have for inbound calls, outbound calls and tot...

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...

I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...

Connect Senta CRM to be able to call from a website and flash up on screen who is calling

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.

I love the ability to join multiple RCV meetings, it has some useful use-cases which are now catered for....however, I have on occasion joined a meeting without realising I was still in another meeting which led to some embarrassment. Would be goo...