Groups > Call Quesues - "Expand/collapse All" queue members button to save having to click arrow next to each queue
At the moment its not possible to see all the queues that a user is a member of, the work around is to go to the call queues page, expand all the users members list and do a page search for the users name. The problem is you have to click the arro...
RingCentral is transitioning to the RC app by December 10th... we use Microsoft Intune to deploy all our apps and I do not need to manage the app updates/version, only to deploy to new users/computers. For that case I'm requesting a .msi version t...
The popups that continually show up as "tips" get irritating, especially after having RingCentral for a week. They often pop up as a call is coming in, or as a video call is coming in, making it difficult to answer, often resulting in missed calls
Adding RC users to a conference directly by searching for his mail adress (externals) or name (internals) instead of using invites or links.
Currently additional users can only be added to conferences by sending links, invitations or callouts. I ask for a much easier way. Just searching for an user by his name (for internals) or email address (externals) and than adding him to the conf...
we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu. it appears a lot of the missed calls whi...