Skip to Main Content

Customer Ideas Portal

Showing 4273

The ability to filter for Toll Free usage in analytics

It would be great to have the ability to filter for toll free usage so that as customers we can monitor our own usage and be aware of which numbers are the most active.
Guest almost 2 years ago in RingCentral Analytics 0 Under review

ConnectWise integration

phone integration with CRM
Guest almost 2 years ago in RingCentral Integrations 1 Under review

The option to send an automatic SMS text message to inbound callers

any inbound call no matter if answered, gone to voicemail or text, the inbound call should get a automatic text message from your RC number thanking then or whatever message you wish to be sent out to the the inbound caller.
Guest almost 2 years ago in RingCentral Mobile App 0 Under review

Overview for each individual user

Overview can show you all of your user call logs for total calls, Inbound calls and outbound calls. But it only shows you for the whole team. I would like to see an overview for each individual user i have for inbound calls, outbound calls and tot...
Guest almost 2 years ago in RingCentral Analytics 0 Under review

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Should not have to login every time I use the RC plugin in Outlook

I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!
Guest almost 2 years ago in RingCentral Meetings & Webinar 0 Under review

Add the ability to Modify the messages Ring Central sends for Voicemails

We would like to be able to modify the text that is inside the email that Ring Central sends when a voicemail is received by a user or queue in our system. We have systems in place to add these emails to our CRM, but with all of the extraneous tex...
Guest almost 2 years ago in RingCentral Admin Portal 0 Under review

Senta CRM

Connect Senta CRM to be able to call from a website and flash up on screen who is calling
Guest almost 2 years ago in RingCentral Integrations 1 Under review

Alert users when being monitored

It would be great to have the option to enable alerts for users so that if they are being call monitored by someone they hear an audible alert.
Guest almost 2 years ago in RingCentral Phone 0 Under review

Concurrent RCV Meetings - display warning to host/attendee if they are already in another RCV meeting

I love the ability to join multiple RCV meetings, it has some useful use-cases which are now catered for....however, I have on occasion joined a meeting without realising I was still in another meeting which led to some embarrassment. Would be goo...
Ty Stephens almost 2 years ago in RingCentral Video 0 Under review