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NEED to be able to delete glip-only users in the new RC app

With the introduction of the new all in one RingCentral app, admins can no longer delete Glip-only users on our account that are not tied to a RC phone extension. This is a huge security problem. When a user leaves the company, there's no way to p...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow Callers to Transfer to Another Extension by Pressing 0 During a Voicemail Greeting

With our old phone system we would frequently include "press 0 to speak with someone if you have an urgent issue" in our voicemail greeting. This way if they were calling their primary contact and weren't able to speak with them they could easily ...
Eric Wedige over 1 year ago in RingCentral Phone 0 Under review

From the mobile app allow the super admin to access the call logs and make phone calls using any user/extension's number in the account

As the super admin, I would like from the mobile app, to see a call log of all calls to all extensions/numbers that have come in to the company as well as make an outbound call or text from any number in the entire company no matter the user. This...
Guest over 1 year ago in RingCentral Phone 1 Under review

Allow meetings with teams to be scheduled.

Most of the time, managers want to have meetings with their teams. They also want to be able to schedule these meetings in advance. Almost ALL other meeting apps have this feature, it's nothing new.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Receive, Send, View Texts from "Office Number" as well as other numbers within the organization

We receive texts to our main phone line, however only 1 person is able to view, read, respond to those messages. We need the ability to view, receive, send texts from this main line regardless of the user. This is vital for our Customer Service/Cu...
Guest over 1 year ago in RingCentral Phone 0 Under review

I want to be able to tell if someone has viewed a text message

This would be helpful to see if the SMS has already been seen by another user.
Guest over 1 year ago in RingCentral Admin Portal 0 Under review

Having the option to put all users under the same main number with no individual numbers, just extensions

There should be an option for all users to be under the main number and only have extensions as opposed to having individual numbers. There should also be a feature that allows all users to send texts from the main number as to not confuse clients
Lyan Amaro over 1 year ago in RingCentral Phone 1 Under review

On Hold Times Upgrade

WE would like the option to have a more time limit to when someone is placed on hold. We are a travel agency that will have multiple things to do. If we call an airline and they put us on hold for 2-3 hours (yes, this happened in Covid) we want th...
Guest over 1 year ago in RingCentral Phone 0 Under review

Integration with Elliot CRM

Allow for in CRM soft phone, click to dial, sms or video call. https://bityl.co/692q
Guest over 1 year ago in RingCentral Integrations 0 Under review