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Enable RC App to access multiple Contacts folders from Exchange

We keep contacts in separate folders by category and need access to the all.
steve holmes 2 days ago in RingCentral Web/Desktop App 0 New

Automate forwarding of faxes received at RingCentral as *.tif files to a folder on my local server without having to manually do this

I have a local Windows based server that automatically sorts all faxes located in a certain directory to correct patient folders. We receive hundreds of faxes per day throughout the day and it is tedious and time consuming to dedicate staff to man...
Richard Miller 2 days ago in RingCentral Integrations 0 New

Incoming caller ID name display on app

In the app, incoming calls only show a phone number for caller ID, no name appears. A basic request, I'm surprised it's not available.
Susan Williams 2 days ago in RingCentral Mobile App 1 New

User Extensions under the same number view and share all SMS and related threads

To be able to have all users to have access to view and respond to sms from the same number on the account (RingCentral App)
Contractors Test 2 days ago in RingCentral Web/Desktop App 0 New

Direct sells to Hungary

I just found out that I'm not able to place "Hungary" as my business related country in the admin settings. Support told me that just countries are listed in which you handle direct sales.So I request to start sales in Hungary as well.If you need ...
Heiner Hoeving 2 days ago in RingCentral Admin Portal 0 New

Turn off option - Ringcentral answering immediately - MFA calls

I need an option that will stop ringcentral "answering" a call and putting it in its own sort of queue before the user connects -- it definitely answers straight away and when the user connects it is part way through the mfa code, often too far to...
Alun Ganderton 2 days ago in RingCentral Phone 0 New

Create a task - Expand the 'Enter task Description Window'

Create a task - Expand the 'Enter task Description Window' Hi Currently the 'enter task description' window in 'create a task' does not expand as you type. Our tasks can be very detailed and it is very hard to preview all that we are entering (int...
Jennie Kofsky 2 days ago in Developer Platform and APIs 0 New

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto almost 2 years ago in RingCentral Mobile App / RingCentral Phone / RingCentral Web/Desktop App 5 Planned

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
almost 3 years ago in RingCentral Phone 42 Future consideration

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
almost 3 years ago in RingCentral Web/Desktop App 129 Future consideration