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Call Queue voicemails available in RC APP and GUI interface

Ability to view/listen/delete voicemails left in a call Call Queue from both RC app and web interface.
Benny Martinez about 1 month ago in RingCentral Web/Desktop App 1 Under review

Excel

i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together
Derek Stith 4 days ago in RingCentral Web/Desktop App 0 New

Callers cannot proceed until they listen to all options on Autoattendant

We have callers constantly pressing the wrong (first option) on the call route. When you call some companies, you cannot proceed until all options are listened to. I think this would be a really good feature to be added.
Connor Benson 4 days ago in RingCentral Phone 0 New

Saved Performance reports and Subscriptions can only be accessed by the user who created them

Saved Performance reports and Subscriptions can only be accessed by the user who created them. It would be great if all other super admins in your organization would be able to access and manage these reports and subscriptions in the Analytics por...
Irina Vyshinskaya 8 days ago in RingCentral Analytics 0 New

block incoming caller ID

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
Rafi Rimer about 2 months ago in RingCentral Web/Desktop App 1 Under review

Need APIs to expose license usage details for BI reporting

Need APIs to expose Total, In Use and Available license counts as viewed in Service Web Portal under Billing > Licenses & Inventory. Also, the Live Reports license counts need to reflect the true counts from the license status report that c...
Tom Lampert about 2 months ago in Developer Platform and APIs 0 Under review

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 4 months ago in RingCentral Phone / RingCentral Web/Desktop App 7 Under review

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Rose Smith 20 days ago in RingCentral Web/Desktop App 0 New

block the faxing on the main number.

Customer would like to block the fax message on the main number but not including SMS and calls.
Rinny Dela Cruz 3 days ago in RingCentral Admin Portal 0 New

Show a rolling six weeks in the calendar instead of just the weeks in the month that is showing.

Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar...
Karen Routt 3 days ago in RingCentral Web/Desktop App 0 New