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Page Buton on Polycom Phones: Direct to the Paging Extension

Since my company only has 1 paging extension/device, it would be best to bypass the paging announcement and set the paging button on my polycom vvx 350 phone set to the extension number of the paging device.
Jordan Cooper 1 day ago in Hardware 0 New

Show status directly in the HUD

We would like to see the status of colleagues directly in the HUD. Would it be possible to have status as a separate column next to availability. So that you can see the status in the overview and don't have to click on the profile first.
Robin Nikol 2 days ago in RingCentral Web/Desktop App 0 New

Change Schedule for entire user call queue, user extension and company schedule

Hi Please include a feature were end user can change the schedule for the entire account all at once, call queue user extension and company settings
company . 2 days ago in RingCentral Admin Portal 0 New

Provide the ability to get history of hardphone online/offline status

Add to the audit trail report or create in Analytics the ability to see the history of when a hardphone/deskphone has gone offline and come back online.
Tracey Lulek 14 days ago in RingCentral Admin Portal 0 New

Assign ringtone for lines or groups

We've had a variety of request from users to have custom ringtones on the mobile app, desktop app and desk phones. Please comment and vote on this thread indicating the type of customization you are interested in.
over 2 years ago in RingCentral Phone 40 Future consideration

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 2 years ago in RingCentral Web/Desktop App 111 Future consideration

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva 16 days ago in RingCentral Web/Desktop App 0 New

Allow Group/Team SMS Sharing

Please add the functionality to allow the system admin/authorized user assigned to a particular group be able to see SMS shared within the group.
Jasmine Booji 3 days ago in RingCentral Web/Desktop App 0 New

Please Add this feature. Caller ID for SMS Inbound Texts to include Caller ID even when not in Contact List

I receive texts from outside my contact list frequently, and cannot determine who is textig me without asking them.
Front Office . 6 days ago in RingCentral Mobile App 0 New

Include a way to analyze Common Area phone activity

We have many 3rd party conferencing systems set up to register to RingCentral for telephony. Without analytics for these phones appearing in Ringcentral, I cannot even tell how much they are being used without manually pulling reports from each in...
Peter Elliott 7 days ago in RingCentral Analytics 0 New