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Allow for simultaneous ringing in Queue Overflow

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
over 3 years ago in RingCentral Phone 3 Under review

Support Jabra Suite and Jabra Headsets

Can we please get integration with the Jabra Suite (as a soft phone) so we can support the physical buttons on the headsets for call hang up / mute / busy light. I am speaking specifically to the Jabra Evolve line of headsets.
over 3 years ago in RingCentral Phone 3 Already exists

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
over 3 years ago in RingCentral Phone 17 Under review

Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end u...
Guest almost 3 years ago in RingCentral Admin Portal 26 Planned

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
over 3 years ago in RingCentral Phone 19 Future consideration

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
over 3 years ago in RingCentral Phone 7 Future consideration

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 7 months ago in RingCentral Web/Desktop App 6 Planned

SMS: Add feature to monitor text messaging.

Such as number of texts send/received, and time to respond, etc. Our business communicates with a large number of clients on a daily basis through phone, text, and email. We regularly analyze our phone call data, such as length of call, time to an...
over 3 years ago in RingCentral Phone 12 Under review

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 16 Under review

Multiple Hosts for Reoccurring Meetings

We have several team members that would like to start our daily conference call, but currently we are limited to having one main host. That main host can then add other co-hosts or change who the host is but we would like the ability to have more ...
Christina Zwainz about 3 years ago in RingCentral Meetings & Webinar 26 Under review