Customer Ideas Portal

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.

We'd like to see a report that shows how many times a user goes on DND that shows number of times and length of time a user is on DND.

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...

Most carriers I have worked with have the ability to send text messages to a phone number by sending an email. According to RC support this feature is not currently available. Would be a nice addition, especially for developers. Examples: ########...

Vote for this idea to join the waiting list for access to the upcoming RingCentral Video API. This idea pertains to making available to developers and partners a public RingCentral Video API that would contain the following features: Ability to cr...

We use handsets and also link to our CRM Pipedrive. We have 3 handsets each with their own user/extension. All phones are on simultaneous ring. If someone else picks up the phone, my handset and CRM show that I missed a call. It'd be great if we h...

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?

Feature to rename participants in RCV