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Bug: Display/rendering issue when moving RC windows between monitors with different scaling/zoom levels

If you have two screens (ex. a monitor and laptop screen) with different scaling levels (ex. 150% and 100%), then when you drag the RC Phone window between the two screens, it doesn't auto-resize itself correctly the first time. Note: Windows scal...
Peter Z. 3 months ago in RingCentral Phone 3 Needs more information

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto 4 months ago in RingCentral Web/Desktop App 1 Needs more information

Stop making the resource center window "active" when you interact with meeting window controls like mute, chat,etc

I Use RingCentral for meetings. That is it. I've never used the Resource Center. I find it terribly annoying that the Resouce Center window pops up over the top of my other windows that I am actually using during my meetings (e.g. Chrome, Outlook,...
Janel Cahill 4 months ago in RingCentral Meetings & Webinar 1 Needs more information

flip calls to desktop

Provider was able to answer phones on his desktop if i needed to transfer a call to him in his office. Per ringcentral employee it is called "flip call" but since update no longer able to do. Providers loved this feature. per ring central IT featu...
70570 Hear USA 4 months ago in RingCentral Phone 1 Needs more information

Calendar View

PLEASE PLEASE MAKE THE CALENDAR MORE USER FRIENDLY SIMILAR TO CLASSIC. WHY DO YOU HAVE TO CLICK ON EVERYTHING & OPEN IT TO SEE WHAT IT SAYS??? NOT SUPER HELPFUL WHEN USING TO ORGANIZE A BUSY COMPANY.
Sheila Weymiller 5 months ago in RingCentral Admin Portal 1 Needs more information

Bug: In the latest version of the iPhone app, the dialer is about 1/2 the size as it was before in all the previous versions. Almost to the point of unusable.

Version 22.1.30.106535 version of the iPhone app, the dialer is about 1/2 the size as it was before in all the previous versions. Almost to the point of unusable. It was fine until this update.
Douglas Braun 5 months ago in RingCentral Mobile App 4 Needs more information

Give both transferrer's details and the number being transferred to the receiving agent

Currently when a transfer is initiated, the receiving agent only gets info about the incoming consumer number and not about the agent who initiated the transfer. This means that to establish a full transfer to a new agent, it requires additional t...
Liam McCausland 5 months ago in RingCentral Contact Center 1 Needs more information

URL Issue

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.
Shane Palmer 5 months ago in RingCentral Web/Desktop App 1 Needs more information

@Mentions to show new in the same as chats

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.
Joo Kim 5 months ago in RingCentral Web/Desktop App 2 Needs more information

Need to be able to have speaker view hovering when talking to clients on Video

Need to be able to have speaker view hovering when talking to clients on Video.
Onyebuchi Ogbo 6 months ago in RingCentral Video 1 Needs more information