Customer Ideas Portal

as above

While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCe...

In Zoom, I can open an empty video chat, click Invite, and then be able to click on my contacts' faces and it will call the person. If I click Invite in a RC video, I'm given the option to send an invite by email or text, but I can't just call som...

Checking the Firmware version via the admin portal. In this way, we can easily determine whether the phones are updated or not

To quickly identify what users have recordings, add "recordings" to the customizable columns under User. It benefits everyone to see recordings on the main page since not everyone does have recordings. See attachment.

In the roles section where you should be able to remove the option to allow users to utilize the chat portion, this is not available currently. This would help assist us and some of our locations to allow us to remove this feature from their abili...

I own two separate companies and would like to login to both companies concurrently. Could be accomplished through a deopdown option that allows switching between organizations while remaining logged into both and receiving notifications from both.

I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the co...

It would be great to have a KPI for # Internal and # External such that we can compare these at user level without having to use the main filter to only explore one vs the other.

I noticed there's a video app, please add the camera so that documents can be uploaded into the app, whether they are pdf or jpeg