Customer Ideas Portal

Hey, at the moment if you want to add a person to a CQ you have to go manually into the CQ and add the user.I would suggest to do it the otherway around.go into the user-profile and add the user to all selected CQ's it saves a lot of time when you...

Currently, you can only configure certain Dial-By Name Directory settings under the Main Site General Settings. It would be helpful to be able to have a separate Dial-By-Name Directory setting menu for each site. For example, currently, you can on...

With email providers or texts on a cell phone, having the ability to select multiple texts at once and delete them would save a lot of time compared to deleting one message at a time.

I am using ring central with several extensions. When a call comes in it goes to my desk extension, then if I don't answer it rings my cell phone extension. But it also goes to my cell phone extension if I am on an active call on the desk extensio...

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...

Would love the ability to be able to copy pre built reports to be able to manipulate them as we find fit.

The customer would like to have the option on the interface of the Admin Portal under Licenses and inventory that they can easily find their available numbers by clicking it instead of adding the numbers manually under reserve number.

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?

the Maximum caller wait time in queue goes from 30 secs to 1 min. can 45secs be added?