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MS Teams Mobile Mode

When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issu...
Edwin Melendez 4 days ago in RingCentral Mobile App 0 New

Ability to mark all unread SMS and voicemail messages read

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).
Vanessa P 12 days ago in RingCentral Web/Desktop App 1 New

Provide log report for SMS texts

Daily, weekly and monthly logs of all SMS sent by agents and who they are sent to is required for proper auditing and in order to avoid unwanted activities. Would like to print out SMS text messages. It would be nice to have a way to access the te...
over 3 years ago in RingCentral Analytics 30 Future consideration

To removed Debt relief offers from Prohibited campaigns

To removed Debt relief offers from Prohibited campaigns
Noah Dankworth 6 days ago in Developer Platform and APIs 1 New

Add the Park button to the dialer

Can you include the Park button on the main menu so it is not hidden behind the three dots.
Mario Moccia 20 days ago in RingCentral Phone 1 New

customize the dial pad for call parking

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.
Marielle Nacis 8 days ago in RingCentral Admin Portal 0 New

Need option to schedule reports in Business Analytics with PDF

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.
Cameron Hellmuth 3 months ago in RingCentral Analytics 1 New

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia about 1 month ago in RingCentral Web/Desktop App 0 New

Please allow the ability to pull from the Global Address List in Office 365 - Settings/Calendar and Contacts

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...
Mario Moccia 27 days ago in RingCentral Phone 1 Already exists

Make invisible mode more prominent

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...
Kartik Chachra 3 days ago in RingCentral Web/Desktop App 0 New