Customer Ideas Portal

When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issu...

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).

Daily, weekly and monthly logs of all SMS sent by agents and who they are sent to is required for proper auditing and in order to avoid unwanted activities. Would like to print out SMS text messages. It would be nice to have a way to access the te...

To removed Debt relief offers from Prohibited campaigns

Can you include the Park button on the main menu so it is not hidden behind the three dots.

Customer wants to customized the dial pad to easy to click the park tab and no need to click the 3 dots.

Currently there is only the option to schedule reports in Business Analytics with an Excel. Please add option for PDF. It's much easier for our users to open and read on mobile devices.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.

Please allow the ability to pull from all the Global Address Lists in Office 365. The calendar and contacts Office 365 sync option was available in the old app, however it is not available in the new unified RC app. The setting must give us the ab...

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...