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Extension only people to disable call button

I would like the option as the admin to disable the call button and all call options so stop accidental calls from happening. Then extra charges will not happen for non phone number users. The extension users can use the video calls within the tea...
Sylvester Leach 1 day ago in RingCentral Admin Portal 0 New

Auto Call Return

Please add the feature to allow callers in Que to be automatically called back by the system without losing their place in line
Carrie Pinto 1 day ago in RingCentral Phone 0 New

Please fix audit filters so they work

When you filter in the audit table for "Disabled" you also get the "Enables" This is not operating as intended so it is considered broken. The current solution is to download the list into Excel then further filter out the Enables. ???
Donald Prescott 1 day ago in RingCentral Admin Portal 0 New

add a delegator role

I'd like a delegator role to be made for people who set up a lot of meetings company wide. such as HR and recruiters. the role would just automatically add the user as a delegate for every employee of the company, or for specific branches like the...
Ian Doyle 1 day ago in RingCentral Admin Portal 0 New

Automatically notify administrator when a soft/system limit is about to be reached

We have a large scale deployment of RingCentral and have hit a few system/soft limits in the past. It would be great if admins could be notified in advance of when a limit is about to be reached. This would allow us to log a request to increase th...
Fraz Hamid 1 day ago in RingCentral Admin Portal 0 New

Outbound Fax Cover Page Info Profiles

Now that I have two offices in two different US states, I need to be able to select which fax number I'm faxing out from. Each fax number can have its own specific Cover Page Info. To fax out from an email, perhaps I could type either xxxxxxxxxx@r...
Nick Wheeler 3 days ago in RingCentral Admin Portal 0 New

Visible Status of other Ring Central Contacts

Being able to see the status of other users would be very beneficial. Even just simple statuses like offline, online, available, away or busy would help enormously. Our old phone system let us see when other users in the system were online, availa...
Marshall Goodwin 3 days ago in RingCentral Phone 0 New

Centrally backup SMS/MMS messages in Archiver

I would like the ability to centrally backup/archive SMS and MMS messages for Documentation, Audit, and Compliance purposes (HIPAA) using Archiver. We already have the ability to centrally backup call recordings and messages but not SMS. In Health...
Marty Upton 4 days ago in RingCentral Admin Portal 0 New

A webhook for when a change in emergency location has been detected.

In the RingCentral system, when a user's location has been detected to have changed the RingCentral system prompts said user to update their emergency location. What we would like to be able to do is receive a web-hook event when this happens inst...
David Stearns 4 days ago in Developer Platform and APIs 0 New

Automatic Replies in Texts

Please consider adding automatic replies for texts, much like we have for voicemails and emails. When I go on vacation, I can set automatic replies so that if someone emails or calls me, they are reminded that I am on vacation. I would like the sa...
Brett Markwardt (he, him) 4 days ago in RingCentral Web/Desktop App 0 New