Skip to Main Content

All ideas

Showing 3888

Allow for simultaneous ringing in Queue Overflow

Currently call queue members in an overflow queue can only have calls delivered on a rotating or fixed order. Please enhance this feature to allow for simultaneous call delivery for the overflow queue.
about 2 years ago in RingCentral Phone 2 Under review

SMS: print option for text messaging

I am a U.S. business that works with real estate. I would like for you to consider adding a feature to text messaging (SMS) that would allow us to print out the conversation so that we can put it in our files if we need to. The only way I know to ...
about 2 years ago in RingCentral Phone 39 Under review

Fax: Confirmation to attach the pages faxed

We really need the fax confirmations to come through with the pages that we faxed attached. It is very hard to verify that certain documents were faxed if the confirmation just shows "sent" and the number of pages. We need to be able to verify tha...
about 2 years ago in RingCentral Phone 1 Future consideration

Conference Calling: Disable/Change hold music on conference calls.

Disable Hold Music on Conference Calls... Currently there is no way to turn off the hold music on Conference calls and we need one.
about 2 years ago in RingCentral Phone 3 Future consideration

Call queue: Send Group Voicemail to multiple Extensions

Being limited to sending Group Voicemails to an email only, should be updated to allow for sending Group Voicemails to Multiple extensions. Some users may not have access to email when in remote locations such as mines.
about 2 years ago in RingCentral Phone 2 Planned

Combine HUD and APP into one app

Must have second app, softphone HUD, for monitoring/barge to calls. More memory usage
Guest almost 2 years ago in RingCentral Mobile App 42 Planned

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
about 2 years ago in RingCentral Web/Desktop App 3 Under review

Block or Text 5 Digit Numbers

I'd like to be able to block these type of numbers. We receive 1-2 SPAM messages a week from 5 digit numbers.Note: This conversation was created from a reply on: Unable to send SMS to a 5-digit number.
about 2 years ago in RingCentral Phone 8 Under review

Call Handling: forward call to extension, one extension to another

Right now, the only thing close is being able to forward an extension to an actual phone/device. It would be nice to be able to forward an extension to another extension without having to change any numbers or emails addresses. With the release of...
about 2 years ago in RingCentral Phone 8 Under review

SMS SIGNATURE

Consider offering a standard signature on all outgoing SMS texts. This is a major time saver for businesses.
about 2 years ago in RingCentral Phone 9 Under review