Skip to Main Content

All ideas

Showing 57

Options to change to the classic view style

I really would like the option to have the info bar to be at the bottom of the screen I also really like to have my contacts/favorites open on the side no matter what screen I go into so I can know who is available and who isn't when I transfer a ...
Linnea Hedren about 1 year ago in RingCentral Web/Desktop App 0 Will not implement

Would be better if the system does have a way to prevent calls that are intended for the previous owner of the number.

New sign-up but kept receiving calls looking for the old company
Joy Macaraeg about 1 year ago in RingCentral Engage Voice 0 Will not implement

Keep RC Classic

The new RC is a mess. I downloaded it and couldn't function - I couldn't see where texts/messages were coming in (although I had the alert sound). I got to some screen where there was no way for me to get back and make a phone call. Please keep Cl...
Andie Carole Byron about 1 year ago in RingCentral Web/Desktop App 3 Will not implement

Group Call pickup

Group Call pickup - should be available for Office Standard plan
Guest about 1 year ago in RingCentral Phone 1 Will not implement

Calling Hotlines

It would be best if we can call hotlines and support all numbers
Guest about 1 year ago in RingCentral Web/Desktop App 3 Will not implement

Polycom VVX 601 Presence feature

Can we have the feature availability to leave the main phone screen blank and add the users on the sidecar on the Polycom VVX 601 .
Brenna Rabon about 1 year ago in Hardware 1 Will not implement

Integration with JobNimbus

I would like to recommend that you develop an intergration with JobNimbus.
Guest about 1 year ago in RingCentral Integrations 2 Will not implement

Provide 0 second option for Call Queue Pickup Group

Waiting the minimum of 10 seconds for a Call Queue Pickup Group to be alerted to the pickup is too long for some Call Queues. Allow a 0 second time frame to be set.
Guest about 1 year ago in RingCentral Admin Portal 1 Will not implement

Ability to paste image in ED instead of attaching file

it's more convenient and efficient if we have the ability to paste image in ED instead of saving and uploading the file to attach.
Guest about 1 year ago in RingCentral Engage Digital 0 Will not implement

Agentcrm Integration

I need direct connection between ringcentral and AgentCRM
Guest about 1 year ago in RingCentral Integrations 2 Will not implement