All ideas

Have an option to deactivate fax for users account

It would be nice to have the ability to create a report (and export to excel) showing the number of calls received by hour per date, example below. This can easily be used to gauge how busy our team is by hour with calls. 6:00 7:00 8:00 9:00 10:00...

I would like to set Do Not Disturb for a while, and not need to remember to turn it off again.

Would be great to be able to schedule subscriptions for weekdays only so I don't get unnecessary reports in my inbox over the weekend.

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.

When running the LOA Analytics report for a date range can we have the option to have the numbers by day as well as all combined.

RingCentral really should create a dashboard like this one (see attached) which would show the last time a call was taken by each agent.

Call Logs are great that show what calls were connected, but we need to be able to report on it with quantifiable numbers.Example: 10 outgoing calls, 5 connected, 50% connect rate

One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.