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Technical Capability to Move and Share Tasks to Other Windows/RC Users and For Assignees to be Tagged in Their Own Window

One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task. In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share...
Maria Marbella over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 4 Implemented

RingCentral App needs a setting to "Bring to front" on an incoming call, not just a task bar notification

Just like the RingCentral softphone, the RC App needs a way to ALWAYS bring the RC App to the front/foreground when an incoming call arrives. This is critical especially for IVR Agents that need to take the call. Today, one has to click on the tas...
Guest about 2 years ago in RingCentral Web/Desktop App 2 Implemented

Make RingCentral app for android and ios compatible for Microsoft Intune

Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
Sharon Basinger over 1 year ago in RingCentral Mobile App 1 Implemented

Allow administrators to administer Glip teams

Super admins for RingCentral accounts can't change any Glip team settings unless they created the team or the creator makes them an admin of the team concerned. They cannot view a list of existing teams. Add a fully functional Glip admin screen
Guest about 2 years ago in RingCentral Web/Desktop App 7 Implemented

Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest about 2 years ago in RingCentral Web/Desktop App 6 Implemented

Answer phone call with a keyboard shortcut hotkey on the Ring Central App for desktops

Answer phone calls with a keyboard shortcut (hotkey) when using the Ring Central App for desktops. Scrambling with the mouse to click on the answer button when receiving a phone call seems. The RC phone app has this feature, why wasn't it added to...
Chris Askew about 2 years ago in RingCentral Web/Desktop App 4 Implemented

Enable replying to the tasks

I am sorry to say but you have made my work life miserable by making your incomplete app mandatory to me. You should not have launched a new app without solving the errors in it. First I was not able to sort my teams in folders, which is now solve...
Guest over 1 year ago in RingCentral Web/Desktop App 9 Implemented

Bring back the Silence Incoming Calls Toggle on the Mobile app for ALL users.

Up until recent updates the mobile application had a setting toggle for 'Silence Incoming Calls.' By default when first signing into the application for all users it was turned on, but could be toggled off so you would have all calls ring on the d...
Matthaus Steinke 10 months ago in RingCentral Mobile App 2 Implemented

Support for Arm Based Processors

I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Implemented

Please add a hand raise feature in RingCentral video

This is beneficial for group meetings to permit participants to raise their hands and contribute to meetings.
Guest about 1 year ago in RingCentral Video 2 Implemented